Upscale Sdn Bhd
Business Analyst (Mid-Level)
- Compensation
- Not disclosed
- Location
- Kuala Lumpur, Malaysia
- Work setup
- Not specified
- Seniority
- Middle
- Employment
- Full time
- Experience
- 2+ years
- Category
- Business analysis
- Posted
Skills
Must have
- 2-4 years experience as Business Analyst.
- Experience with data-heavy systems, reporting platforms, or dashboard-based solutions preferred.
- Exposure to government/public-sector IT projects is an advantage.
- Strong analytical, communication, and documentation skills.
- Degree in IT, Business IT, or equivalent.
Full description
Responsibilities
- Gather requirements from users and translate them into clear functional descriptions.
- Assist in documenting user stories, acceptance criteria, and system workflows.
- Map AS-IS and TO-BE processes, especially in systems involving operational data, sensors, forms, monitoring, or multi-agency workflows.
- Validate information with SMEs and ensure requirements are complete and consistent.
- Support documentation of data flows, integration points, and user roles.
- Prepare diagrams and simple modelling outputs for review.
- Work with senior analysts and developers to clarify workflows and logic.
Requirements
- 2-4 years experience as Business Analyst.
- Experience with data-heavy systems, reporting platforms, or dashboard-based solutions preferred.
- Exposure to government/public-sector IT projects is an advantage.
- Strong analytical, communication, and documentation skills.
- Degree in IT, Business IT, or equivalent.