Business Analyst

Location: Johannesburg | Work Type: Hybrid | Job ID: J107285

Client Details:

Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling of togetherness, trust and respect and are always looking to support employees' continuous learning. Using Agile, they provide diverse services with a focus on research, innovation and improvement.

What you will be doing:

• Collaborate with clients and stakeholders to analyse business needs, run fit/gap assessments, and identify process improvements.

• Translate complex business processes and customer requirements into detailed software specifications, test scenarios, and comprehensive documentation.

• Assist developers and manage scope changes and tasks across every phase of the software development lifecycle.

• Execute application testing, administer environment configurations and releases, and provide first-line system support to end users.

• Partner with internal IT, external service providers, and clients to drive successful project outcomes and ensure system compliance.

• Identify operational enhancements to boost service quality, productivity, and personal professional effectiveness.

What our client is looking for:

• Minimum 2–3 years of experience in a similar role within the financial services sector, specifically working with lending application systems.

• Demonstrated expertise in drafting technical requirements specifications, with knowledge of UML terminology (use cases and activity diagrams) and tools like Enterprise Architect.

• Practical end-to-end SDLC and project management experience, covering system design, development workflows, testing, and user training.

• Proven proficiency in executing both manual and automated regression testing across information systems.

• Track record of hands-on client service management with strong skills in direct end-user and stakeholder engagement.

• Exceptional written and verbal communication abilities across all levels of technical and business operations.

For a more comprehensive list of opportunities that we have on offer, do visit our website -

Requirements

Business Analyst, SDLC, Requirements Gathering, UML, Financial Services, Lending Systems, Manual & Automated Testing, Enterprise Architect, Stakeholder Management