Business Analyst/Senior Business Analyst (Banking Transformation)
Capco, a financial services consultancy, is hiring Business Analysts/Senior Business Analysts in Kuala Lumpur to support banking transformation programmes for bank clients. Day to day: running discovery workshops, eliciting and documenting requirements, mapping as-is/to-be processes, bridging business and technology teams, and supporting testing, implementation and business readiness.
- Compensation
- Not disclosed
- Location
- Malaysia - Kuala Lumpur
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Business analysis
- Posted
Skills
Must have
- Demonstrated experience as a Business Analyst / Senior Business Analyst within banking or financial services
- Proven experience working on banking transformation programmes (business, digital, technology, operating model or regulatory transformation)
- Strong experience across requirements elicitation, business analysis, process mapping, gap analysis and functional requirements
- Strong understanding of the end-to-end change lifecycle, from discovery and requirements through design, testing and implementation
- Experience working across business and technology teams within complex banking environments
- Ability to understand the business problem behind a requirement and challenge or refine requirements where appropriate
- Strong stakeholder management and facilitation skills, including experience running workshops and engaging senior stakeholders
- Excellent analytical, problem-solving and communication skills
- Ability to operate effectively in complex, ambiguous and highly regulated environments
- Strong experience in at least one banking domain (e.g. Retail Banking, Private Banking/Wealth Management, Corporate/Commercial Banking, Transaction Banking/Cash Management, Payments, Capital Markets,
Full description
About Capco
Capco is a global business and technology consultancy dedicated to the financial services industry. We combine deep industry expertise with consulting and technology capabilities to help leading financial institutions solve complex challenges and deliver meaningful transformation.
Across APAC and globally, we partner with banks and financial institutions on programmes spanningbusiness transformation, digital and technology change, operating model transformation, regulatory change and large-scale programme delivery.
As we continue to grow our Malaysia practice, we are looking for people who want to work at the intersection of banking, transformation and consulting, taking on meaningful client challenges and helping shape the future of financial services.
Role Overview
We are looking for experienced Business Analysts and Senior Business Analysts with strong banking domain experience to support complex business and technology transformation initiatives across our financial services clients.
You will work closely with business, product, operations and technology stakeholders to understand business challenges, analyze current-state processes and capabilities, define future-state requirements, and translate these into clear and actionable outcomes for delivery teams.
We are particularly interested in candidates who have worked on banking transformation programmes within domains such as Retail Banking, Private Banking & Wealth Management, Corporate & Transaction Banking, Payments, Capital Markets or other banking products and functions.
This role goes beyond requirements documentation. You will be expected to understand the business context and banking domain, challenge requirements where appropriate, connect business needs with technology solutions, and help drive transformation from initial discovery through implementation.
What You'll Do
Business Analysis & Requirements Management
- Lead and facilitate discovery sessions, workshops and stakeholder interviews to understand business objectives, pain points and transformation requirements.
- Elicit, analyze and document functional and non-functional requirements.
- Develop high-quality BRDs, functional specifications, user stories, use cases, acceptance criteria and other analysis artefacts.
- Translate complex business requirements into clear and actionable inputs for technology and delivery teams.
- Manage requirements throughout the delivery lifecycle, ensuring appropriate traceability and alignment to business objectives.
- Identify requirement gaps, conflicts and dependencies and work with stakeholders to resolve them.