Business Analyst - Senior
Senior Business Analyst focused on IT operations, cost optimization, and portfolio management. Uses Power BI, Power Automate, and MS Office tools to track resource utilization, analyze KPIs, and drive savings through stakeholder collaboration and reporting.
- Compensation
- Not disclosed
- Location
- Toronto, ON, Canada
- Work setup
- Hybrid
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 3+ years
- Category
- Business analysis
- Posted
Skills
Must have
- 5+ years Power BI experience
- 3+ years Power Automate experience
- 7+ years support resource utilization tracking and management
- 7+ years stakeholder management and reporting IT-wide performance KPIs
- 7+ years identifying cost drivers in IT operations and savings levers
- 7+ years experience with enterprise portfolio management tools (e.g., Asana, JIRA)
- Excellent MS Office toolset knowledge (Excel, PowerPoint, MS Word)
- Minimum 3 days onsite per week (non-negotiable)
Full description
Supplier AssignmentRQ00222 - Business Analyst - Senior
Business Analyst - Senior
Description
I&IT Business Analyst – Roles & ResponsibilitiesMust Haves:
- Power BI experience: 5+ years
- Power Automate experience: 5+ years
- 7+ years Support resource utilization tracking and management
- 7+ years Stakeholder management and reporting I&IT wide performance KPIs
- 7+ years Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis
- 7+ years Hands-on experience with developing and implementing use cases in industry standard enterprise portfolio management tools (e.g. Asana, JIRA etc.)
- 7+ years Excellent MS office toolset knowledge and application (Excel, Powerpoint and MS-word)?
- Minimum of 3 days onsite (non negotiable)
Role Summary
· Provide comprehensive I&IT business analysis services to support diverse business and technology needs.
· Stakeholder management and reporting I&IT wide performance KPIs· Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis· Support resource utilization tracking and management
· Engage business stakeholders and subject matter experts to elicit, analyze, and validate business requirements.
· Contribute to business analysis policies, standards, processes, and best practices related to portfolio reporting tools and ensure consistency across the organization.Key Responsibilities· Document business requirements to support effective I&IT solution development related to the roll out of industry standard portfolio reporting tools.· Create and maintain business analysis artifacts such as functional and non-functional requirements and business rules.
· Conduct business modeling including use case, process, data flow, and data models
· Conduct stakeholder engagement activities including interviews, workshops, and mockups.
· Create collaterals related to changing management and communication to relevant stakeholders across I&IT· Understand drivers and levers to OPEX savings related to hardware and software costs. Works with asset owners to identify savings and validate the savings with Finance· Stakeholder management and reporting I&IT wide performance KPIs · Support hiring and onboarding of resources in I&IT· Track and report Overtime and utilization of resources
· Monitor project progress, resolve issues, and report to I&IT management and stakeholders.