Business Analyst

About Shore360:

Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups.

The Role

The Business Analyst translates valuation and operational business needs into clear, structured requirements that guide the design and development of WBP's software solutions. Working closely with stakeholders, SMEs and the development team, the role ensures solutions deliver practical business value. The initial focus is WBP's new mobile valuation application, with other development and BAU work as priorities require.

Key ResponsibilitiesRequirements Elicitation and Analysis

• Participate in workshops, observation sessions and conduct interviews and other discovery activities with

valuers, SMEs and business stakeholders.

• Analyze existing valuation workflows, reporting processes, systems, pain points and improvement opportunities.
• Elicit and define business, functional and non-functional requirements for WBP's new and existing applications.
• Identify assumptions, dependencies, constraints, risks and gaps requiring clarification or decision.

Requirements Documentation and Management

• Develop and maintain clear requirements documentation, user stories, tasks, use cases, business rules,

acceptance criteria, process maps, data requirements and functional specifications.

• Ensure requirements are complete, unambiguous, testable and easily understood by business and technical stakeholders.
• Maintain requirements traceability from business need through design, development, testing and delivery.
• Manage requirement changes through agreed governance and document decisions and approvals.

Process and Solution Analysis

• Document current-state and future-state processes and recommend practical improvements to valuation and

report-production workflows.

• Work with design and development team members to translate requirements into intuitive workflows and feasible solution options.
• Assess proposed solutions against business objectives, user needs, scope, risks and delivery priorities.
• Support the definition of data capture, validation, integration, reporting and audit requirements.

Stakeholder and SME Engagement

• Build effective working relationships with valuers, SMEs, operational leaders, project sponsors and delivery partners.
• Facilitate constructive discussion, resolve ambiguity and build alignment where stakeholder needs or priorities differ.