SNSoft Sdn Bhd
Business Analyst
A business analyst/project-manager hybrid role at SNSoft in Kuala Lumpur: leading IT project lifecycles (Agile, Waterfall or hybrid), managing cross-functional teams, budgets, risks, quality/UAT and client reporting, using tools like Jira, Confluence and MS Project. Requires a bachelor's degree and 1+ year of related experience.
- Compensation
- MYR 6K–MYR 9K / mo
- Location
- Bangsar South, Kuala Lumpur
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 1+ years
- Category
- Business analysis
- Posted
Skills
Must have
- Bachelor's degree or above, preferably in Computer Science, Software Engineering, Project Management, or related fields
- Minimum 1 year of working experience in the related field
- Proficient in the Software Development Life Cycle (SDLC)
- Practical experience with Agile development (Scrum/Kanban) or Waterfall models
- Proficient in project management tools (Jira, Confluence, MS Project)
- Proficient in collaboration platforms (Slack, Teams)
- Familiar with requirements management (user story maps), Gantt charts, burndown charts and other planning methods
- Leadership: ability to unite teams, drive decision-making, and take ultimate responsibility
- Negotiation and influence: balance client, team, and company interests
- Stress resistance: adapt to high-intensity work and stay goal-oriented
Full description
Salary: RM 6,000 – RM 9,000 per month
Benefits of this role:
- 13th Months Salary (upon Company Declaration)
- Project Incentive (upon Company Declaration based on project performance)
- Transport, Meal, Birthday Allowances (upon Confirmation)
- Sports Activities (Badminton & Basketball), Company Outing
- Training and certification sponsored by company (Selected employees).
- Rewards and recognition: Long Service Award / Best Performer Award / Role Model Awards etc
Job ResponsibilitiesProject Lifecycle Management
- Lead project initiation, define objectives, scope, budget, and delivery standards, and create the Project Charter.
- Plan the overall project process (e.g., Agile, Waterfall, or Hybrid models), break down work packages (WBS), and allocate resources.
- Monitor project execution, ensure progress aligns with the plan, address major deviations, and adjust strategies.
Team Management and Collaboration
- Lead cross-functional teams (e.g., development, testing, design) by clarifying roles and responsibilities, and motivate members for efficient collaboration.
- Resolve team conflicts, optimize communication mechanisms, and improve overall execution efficiency.
Risk Management and Decision-Making
- Identify, assess, and prioritize project risks, develop contingency plans, and lead issue resolution.
- Make decisions on key milestones (e.g., requirement changes, technology selection), balancing quality, cost, and time.
Resource and Budget Control
- Develop project budgets, monitor actual expenditures, and control cost overruns.
- Coordinate human resources, software/hardware resources, and third-party vendors to ensure proper resource allocation.
Quality and Delivery Management
- Define acceptance criteria for deliverables, organize stage reviews (e.g., requirement reviews, UAT testing).
- Ensure final deliverables meet customer or business objectives, and address any issues until closure.
Stakeholder Communication and Reporting
- Regularly report project progress to senior management and clients, manage stakeholder expectations, and gain support.
- Coordinate client requirement changes (CCB process), and ensure contract and SLA compliance.
Job QualificationsEducational Background
Bachelor's degree or above, preferably in Computer Science, Software Engineering, Project Management, or related fields.