Business Applications Engineer - ERP & Integrations

We are looking for a Business Applications Engineer, ERP & Integrations to join our team in Bulgaria (Remote).
As a Business Applications Engineer, you will take technical ownership of the ERP application and integration landscape, with a primary focus on NetSuite, SnapLogic and enterprise integrations, alongside technical responsibility for Zuora and OpenAir. You will be responsible for the technical health, supportability and continuous improvement of these systems, including production integrations, application configuration, troubleshooting, testing, deployment and documentation.
This is an individual contributor role reporting to the Director, IT Business Applications, requiring strong hands-on experience with enterprise applications and integrations and the ability to operate independently following company-specific onboarding.
Essential Functions

Take technical ownership of NetSuite, SnapLogic and the ERP integration domain, coordinating resolution across relevant stakeholders and progressing technical matters within the scope of the role.

Monitor, troubleshoot and support production integrations across middleware, APIs, files, payloads, mappings, transformations, authentication, schedules and data.

Configure and support NetSuite, including workflows, permissions, saved searches, reports, forms, fields, imports and application settings.

Own the technical investigation, coordination, testing and documentation of Zuora and its integrations, while supporting OpenAir and its integrations.

Deliver application and integration changes from analysis and design through testing, deployment, documentation and operational support.

Improve integration monitoring, logging, exception handling, reconciliation and recovery processes to strengthen reliability and supportability.

Analyse integration failures and production issues, identifying root causes and driving timely resolution across relevant technical and business stakeholders.

Interpret API documentation, payloads, mappings, transformation logic, integration logs and technical designs to diagnose and resolve complex integration issues.

Maintain clear and accurate technical documentation covering integrations, configurations, processes and operational procedures.

Contribute to continuous improvement by challenging weak or unnecessarily complex solutions and identifying opportunities to simplify, automate and strengthen the application landscape.

Minimum requirements

At least 7 years of relevant technical experience working with enterprise applications, integrations or related technology environments.

Proven hands-on experience implementing, supporting, troubleshooting or technically owning complex production integrations.