Hirex Consultancy
Business Development Manager
Business Development Manager at an IT staffing consultancy in Bengaluru, driving new client/vendor acquisition, account upsell, and monthly sales targets while running CRM campaigns, data-driven sales operations, and sales-team training. 7-10 years of BD/CRM/sales-ops experience, ideally in staffing, required.
- Compensation
- Not disclosed
- Location
- Bengaluru
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Sales
- Posted
Skills
Must have
- 7-10 years of experience in Business Development, CRM Manager, or Sales Operations/Support role, ideally in the Staffing Industry
- Prior experience dealing with Key Accounts
- Expertise in Direct Sales
- Excellent interpersonal, written and verbal communication skills
- Highly goal driven, works well in fast-paced environments
- Strong networker and relationship builder
Nice to have
- Experience in Sales Training and Multi-country Sales
- Experience covering IT, Healthcare and Professional Services
- Regional role experience covering the domestic (India/APAC) market
- Enjoys finding creative solutions to problems
Full description
Role & responsibilities
- Developing and managing clients/vendors/partners for IT Staffing.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
- Responsible for day-to-day Client/Vendor handling, maintaining a relationship with vendors, Mass mailing, Vendor Follow up, cold calling, Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Creating and executing CRM campaigns that improve on boarding and engagement and reduce churn.
- Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.
- Ensuring the correctness of customer data and manage any data cleansing activities.
- Continually testing and refining campaigns to gain insight and maximise usage and uptake.
- Providing support on any requests or issues pertaining to CRM.
- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
- Supporting the sales team key planning and operations tasks to support the overall objective of the business.
- Attainment planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness. • Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.
- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.
- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
- Identifying opportunities for new business development through following up on leads and conducting research on target clients.
- New business generation by meeting potential clients to understand needs and Staffing needs within minimal time.
- Managing the sales process to close new business opportunities.
- Building strong relationships with the existing portfolio and perform all Staffing functions needed to fill our clients open job requirements.