Business Development Manager

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Job Title: Business Development Manager (Telecommunications)

Location: Cele-Egbe, Oshodi-Isolo, Lagos State

Employment Type: Full-Time

Work Arrangement: Hybrid (3 Days Onsite, 2 Days Remote)

Working Hours: Monday – Friday, 8:00 AM – 5:00 PM

Reporting To: Business & Commercial Strategy Director

Market Coverage: Nationwide (Nigeria)

Company Overview

Our client is an emerging and growing telecommunications and enterprise solutions provider in Nigeria, currently expanding its operations and market presence following the establishment of an initial customer base.

The company provides a range of enterprise communication and telecommunications solutions, including Application-to-Person (A2P) SMS, Bulk Messaging, USSD, SIP Trunking, VoIP, Unified Communications as a Service (UCaaS), Toll-Free Numbers, and Enterprise Connectivity.

As the business enters its next phase of growth, it is focused on expanding its corporate customer base, strengthening industry partnerships, and establishing itself as a reliable provider of enterprise telecommunications solutions.

2. Role Overview

The Business Development Manager will be responsible for driving revenue growth, acquiring new corporate accounts, developing strategic partnerships, and expanding the company's presence within Nigeria's telecommunications and enterprise solutions market.

The successful candidate will take ownership of the end-to-end business development and sales process, from identifying prospective clients and generating leads to presenting solutions, negotiating commercial agreements, and securing new business.

A key aspect of this role will be driving the adoption of A2P SMS and Bulk SMS solutions among corporate organisations, particularly within the banking, fintech, financial services, and other enterprise sectors.

The role will also involve developing and maintaining relationships with Mobile Network Operators (MNOs), including MTN, Airtel, Glo, and 9mobile, as well as relevant industry stakeholders and regulatory institutions.

As an important member of the growing business, the successful candidate will also be responsible for establishing structured sales processes, managing the business development pipeline, and contributing to the development of the company's sales function.

3. Key Responsibilities

A. Business Development and Revenue Generation

• Identify, develop, and pursue new business opportunities across Nigeria, with a particular focus on corporate and enterprise clients.

• Drive the acquisition of new customers for the company's telecommunications products and services, particularly A2P SMS and Bulk SMS solutions.

• Develop and execute business development strategies to penetrate target markets, including banking, fintech, financial services, insurance, e-commerce, and other corporate sectors.

• Generate leads through market research, networking, industry events, referrals, strategic partnerships, and direct corporate engagement.

• Develop compelling commercial proposals and presentations that communicate the value of the company's solutions to prospective clients.

• Negotiate commercial terms and close business deals in line with the company's revenue and profitability objectives.

B. Sales Management and Pipeline Development

• Manage the complete sales lifecycle, including prospecting, lead qualification, solution presentation, negotiations, contract execution, and client onboarding.

• Develop and maintain a structured sales pipeline to monitor opportunities, conversion rates, revenue projections, and business development activities.

• Establish and implement effective sales processes, reporting structures, and performance tracking mechanisms.

• Work towards agreed monthly and quarterly revenue targets and provide regular updates on sales performance.

• Identify opportunities to improve sales conversion, customer acquisition, and overall commercial performance.

C. Strategic Partnerships and Industry Relations

• Establish and maintain productive relationships with major telecommunications operators, including MTN, Airtel, Glo, and 9mobile.

• Identify opportunities for commercial partnerships, service agreements, and strategic collaborations with telecommunications operators and other industry stakeholders.

• Develop relationships with relevant regulatory bodies, particularly the Nigerian Communications Commission (NCC), as well as industry associations and other relevant institutions.

• Represent the company at relevant industry meetings, networking events, and business development engagements.

• Explore partnership opportunities that can strengthen the company's service offerings and market competitiveness.

D. Client Relationship Management and Account Growth

• Build and maintain strong relationships with existing and prospective corporate clients.

• Understand clients' communication requirements and recommend suitable telecommunications solutions.

• Identify opportunities for cross-selling and upselling additional services, including USSD, SIP Trunking, VoIP, UCaaS, Toll-Free Numbers, and Enterprise Connectivity.

• Work closely with the technical and operations teams to ensure effective solution delivery, client onboarding, and service implementation.

• Monitor customer satisfaction, address commercial concerns, and support long-term client retention.

E. Technical and Commercial Solution Development

• Develop a sound understanding of the company's telecommunications products and their commercial applications.

• Work with the technical team to understand client requirements and develop appropriate service solutions.

• Coordinate technical presentations, product demonstrations, and solution discussions with prospective clients.

• Translate technical capabilities into commercially compelling value propositions.

• Stay informed about developments in enterprise telecommunications, messaging services, connectivity, and digital communication solutions.

F. Market Intelligence and Business Reporting

• Monitor industry trends, competitor activities, market pricing, and emerging business opportunities.

• Identify new market segments and customer groups with potential demand for the company's services.

• Prepare regular business development reports covering sales activities, pipeline performance, revenue forecasts, client acquisition, and market opportunities.

• Provide strategic recommendations to management on market positioning, pricing, partnerships, and revenue growth initiatives.

Requirements

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Education

• Minimum of a Bachelor's degree in Business Administration, Marketing, Telecommunications, Economics, or a related discipline.

Professional Experience

• Minimum of four (4) years of relevant professional experience in business development, enterprise sales, or commercial management.

• Previous experience in the telecommunications industry is mandatory.

• Demonstrable experience generating business and acquiring corporate clients within the telecommunications sector.

• Experience engaging Mobile Network Operators (MNOs), particularly MTN and Airtel, will be a significant advantage.

Technical and Commercial Knowledge

• Good understanding of telecommunications products and services, particularly A2P SMS and Bulk SMS.

• Familiarity with USSD, SIP Trunking, VoIP, UCaaS, Toll-Free Numbers, and Enterprise Connectivity will be an advantage.

• Ability to understand enterprise communication requirements and translate them into commercially viable solutions.

• Knowledge of the Nigerian telecommunications market and its commercial landscape.

Business Development and Sales Competencies

• Proven ability to identify business opportunities, generate leads, manage sales pipelines, and close commercial deals.

• Strong negotiation, presentation, persuasion, and relationship management skills.

• Ability to develop strategic client relationships and build sustainable business partnerships.

• Demonstrated ability to work towards and achieve revenue targets.

• Experience establishing sales processes or developing a business development function within a growing organisation will be an advantage.

Tools and Reporting

• Familiarity with CRM platforms and sales pipeline management tools.

• Good reporting, forecasting, and commercial analytical skills.

• Proficiency in Microsoft Office, particularly Excel and PowerPoint.

Additional Advantages

• Professional certifications in Business Development, Sales Management, Project Management, or Telecommunications will be an added advantage.

• Existing industry relationships within the Nigerian telecommunications ecosystem will be beneficial.

5. Key Competencies

The ideal candidate should demonstrate:

• Strong commercial awareness and business acumen.

• Excellent networking and relationship-building abilities.

• Strategic thinking and a results-oriented mindset.

• Strong communication, presentation, and negotiation skills.

• Initiative, resilience, and the ability to work independently.

• Strong organisational and pipeline management skills.

• The ability to build processes and drive business growth in an evolving business environment.

6. Work Arrangement

• Location: Cele, Oshodi-Isolo, Lagos State.

• Work Model: Hybrid, comprising three (3) days onsite and two (2) days remote weekly.

• Working Hours: Monday – Friday, 8:00 AM – 5:00 PM.

• Market Coverage: Nationwide, with responsibility for developing business opportunities across Nigeria.

• Reporting Line: Business & Commercial Strategy Director.

Gender Preference: Female candidates are preferred.

8. Performance Expectations

The successful candidate will be expected to demonstrate measurable contributions in the following areas:

• Growth in new corporate accounts and revenue generated.

• Acquisition of enterprise clients for A2P SMS and Bulk SMS services.

• Development of strategic relationships with telecommunications operators and industry stakeholders.

• Consistent achievement of agreed sales and revenue targets.

• Growth and effective management of the company's sales pipeline.

• Successful development of structured business development processes.

• Improved client retention and expansion of existing accounts.

Benefits

7. Compensation and Benefits

• Net Monthly Salary: ₦550,000 – ₦600,000.

• Performance Incentives: Additional performance-based incentives tied to business development and revenue generation.

• Pension: Employer-supported pension benefits.

• Health Insurance: HMO coverage.

• 13th-Month Salary: Additional salary payable at the end of the year.

• Transportation: Transportation allowance provided.