Business Manager

Job descriptionJob Title: Business Manager

Band: 4

Salary: £48,027 - £54,751

Available Locations: Birmingham

The following locations are restricted to contracted GCA staff already based in one of these offices: London

(External applicants are not eligible for this site. If you selectthis location as an external applicant your application will, unfortunately, be withdrawn.)

Contract Type: Permanent

Hours: Full Time

Closing Date: 09/11/16Interview Date(s): WC 30th November (subject to change)

The successful candidate must hold or be eligible to obtain UK Security Check (SC) clearance.Insight into GCA - Webinar

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Are you an enthusiastic, highly adaptable professional ready to drive operational excellence? Join our high-performing Consultancy Operations team to support the Complex Transaction Team Director in executing annual business plans, delivering strategic value across high-impact initiatives, and helping shape key outcomes for the nation.

Job Summary

The business manager role is key to support the senior management team in coordinating and managing the directorate / business function through the application of corporate policies, processes and standards to help ensure that the directorate / business unit is efficient, effective, well run and is achieving its objectives.

Key Accountabilities:

• Supporting the Director and their SMT in co-ordinating effective management of the directorate (including setting agendas and attending at SMT meetings)
• Managing the teams’ internal and external communications programme, working with the communications team and directorate staff, ensuring they are apprised of relevant directorate business and corporate information.
• Supporting the implementation of directorate specific projects, initiatives and or BAU activities which underpin the achievement of the directorate’s business objectives and / or capability improvement.
• Co-ordinating directorate level operational risk and issue management through management of directorate risk champions
• and ensuring that any strategic risks are being managed effectively
• Overseeing the development of directorate business plans and ensuring progress against objectives are being monitored effectively
• Co-ordinating the directorates response to completing the annual Operational Governance Self Assessment process and ensuring any improvement plans are enacted to address shortfalls in capability
• Providing cover for the Consultancy Operations Business Manager.
• Occasional business travel will be expected outside of work location.

Essential Criteria (to be assessed at application stage):

• Ability to work independently and flexibly with a focus on delivering outcomes, and where appropriate, work through others to deliver objectives.
• Ability to support and encourage teams and senior leaders within the department to consider risk in all their key decision making.
• Adaptable, maintaining effectiveness when experiencing major changes in tasks and operating environment, adjusting effectively to work within new structures, processes, requirements or cultures.
• Articulate communicator with excellent written and verbal skills.
• Capable of building and maintaining effective relationships based on trust, exercising discretion when exposed to sensitive information.

Success Profiles (to be assessed at interview):Behaviours:

• Delivering at Pace
• Leadership
• Seeing the big picture
• Making effective decisions - (lead success profile)

Experience

(A link to the Civil Service Success Profiles Framework is provided below)

Success Profiles Framework

Valuing our people:

• Competitive salary
• Generous pension scheme
• A discretionary non-contractual performance related bonus
• Working remotely in addition to working in advertised office location
• Flexi time scheme (available for B1-B6)
• Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays

Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitment@gca.gov.uk

Working flexibly, delivering outcomes

GCA operates a smarter working model that balances flexibility with collaboration. Successful candidates are expected to spend at least 26 days per quarter (approximately 2 days per week, pro-rata) at their contracted office, another GCA site, or off-site for meetings. For the remainder of the time, you may work from home or another suitable location that meets business needs.

Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection Process

A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@gca.gov.uk.

Please note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.

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Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

Complaints Procedure

Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles details of which can be found at

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@crowncommercial.gov.uk in the first instance.

If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at info@csc.gov.uk

Internal candidates should apply using their Workday account. Please use the careers hub for your application.