Business Operations Analyst - Procurement

Job Summary: The Business Operations Analyst - Procurement supports day-to-day purchasing, supply inventory, invoice processing, and procurement reporting for the distribution center. This role processes and monitors purchase orders; reviews inventory levels for office supplies, packaging, and other operational supplies; compares purchasing and receiving records to supplier invoices; and helps resolve discrepancies. The position works closely with internal departments including Accounts Payable as well as suppliers and service providers through frequent in-person, telephone, and electronic communication. This is a procurement- and buyer-focused role that requires strong Excel skills, attention to detail, customer service, and the ability to understand financial and operational information.

% of Time

Essential Functions & Responsibilities: List in order of importance, up to 5 essential job functions and estimate the percentage of time spent on each. Total must equal 100%. Include up to 3 tasks related to each essential job function.

30%Purchase Orders and Invoice Processing

Create, update, track, and close purchase orders in accordance with company purchasing procedures and financial controls.

Review purchase orders, receipts, invoices, credits, and supporting documentation; compare records in the invoice processing platform and coordinate corrections when quantities, pricing, coding, or documentation do not align.

Partner with Accounts Payable, internal requestors, and suppliers to resolve payment questions, missing documentation, and invoice discrepancies while maintaining organized records.

25%Inventory and Supply Management

Monitor on-hand inventory and usage of office supplies, packaging, and other non-inventory or indirect materials used by the operation.

Place and track supply orders to support timely availability while helping avoid shortages, excess inventory, and unnecessary expedited purchases.

Use the Computerized Maintenance Management System (CMMS) or other inventory tools to order, receive, issue, adjust, and track supplies; support cycle counts and investigate inventory variances.

25%Vendor and Cross-Functional Support

Serve as a day-to-day point of contact for suppliers and internal departments through in-person, telephone, and electronic communication.

Coordinate with Procurement, Finance, Accounts Payable, Operations, Maintenance, and other departments to support purchasing needs and resolve routine issues.

Follow up with suppliers regarding quotes, order confirmations, lead times, delivery status, backorders, substitutions, invoice questions, and service concerns.

20%Reporting, Analysis, and Process Support

Review recurring financial, purchasing, invoice, and inventory reports for trends, exceptions, and discrepancies; interpret established Tableau dashboards and reports reviewed approximately bi-weekly.

Use Microsoft Excel, including formulas, lookups, filters, and pivot tables, to organize, compare, validate, and analyze purchasing, invoice, inventory, and supplier data.

Assist with reconciliations, accrual support, spending reviews, routine procurement metrics, process improvements, and other assigned projects.

Qualifications: Requirements for the successful performance of Essential Functions & Responsibilities.

Education and Work Experience:

• Bachelor’s Degree in Business, Supply Chain, Finance, Accounting, Operations, or a related field preferred; equivalent relevant experience may be considered.
• Two or more years of related experience in Purchasing, Procurement Operations, Accounts Payable, Inventory Control, Supply Coordination, or a similar business support role preferred.
• Experience in a distribution center, warehouse, manufacturing, or other fast-paced operational environment preferred.
• Experience working directly with suppliers or vendors and cross-functional internal customers preferred.

Systems and Technical Skills:

• Proficiency in Microsoft Excel, including the ability to use formulas, filters, sorting, lookups, pivot tables, and data comparisons to support purchasing and invoice analysis required.
• Experience with an Enterprise Resource Planning (ERP) system; Oracle experience is preferred.
• Experience using a Computerized Maintenance Management System (CMMS) for supply ordering, receiving, issuing, and inventory tracking preferred.
• Experience with Esker or another invoice processing and workflow platform preferred.
• Ability to read and interpret Tableau dashboards and recurring financial or operational reports.
• Proficiency in Microsoft Word, Outlook, and PowerPoint.

Skills:

• Strong attention to detail and accuracy when processing purchase orders, invoices, receipts, inventory transactions, and financial information.
• Strong organizational and time-management skills with the ability to manage multiple priorities and follow-through on open items.
• Analytical and problem-solving skills with the ability to identify discrepancies, research root causes, and coordinate practical resolutions.
• Clear, professional communication skills and the ability to work effectively with employees, leaders, suppliers, and service providers in person and by telephone.
• Strong customer service orientation and the ability to build effective working relationships across departments.
• Ability to work independently within established procedures while knowing when to escalate concerns or exceptions.
• Ability to protect confidential financial, supplier, and operational information and exercise sound judgment.
• Ability to read, write, interpret, and communicate effectively in English.

Work Schedule and Development:

• This is an hourly, non-exempt position scheduled for a regular 40-hour workweek. Overtime may be required based on business needs.
• The role provides exposure to procurement operations, supplier management, inventory controls, invoice processing, and business reporting. Future advancement may be available based on demonstrated capability, performance, organizational structure, and business need; advancement is not guaranteed.

Competencies: The Deckers global leadership competencies define the behaviors essential to our work across the organization.

Demonstrate Authenticity

• Gaining confidence and trust of others through honesty, integrity and courage.

Champion Diverse, Effective Teams

• Valuing diverse perspectives and leveraging the talents of teams to achieve our goals.

Drive Strategy

• Driving future possibilities and change to maintain our competitive advantage.

Cultivate Innovation

• Exploring new and better ways to delight consumers and achieve success.

Deliver Results

• Demonstrating accountability for results enabled by prioritization, planning and execution.

Build Connection

• Maximizing our impact by bringing self-awareness to how we communicate and collaborate across teams and the communities we serve.

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to allow a person with disabilities to perform the essential functions of the job.

While performing the duties of this job, the employee is regularly required to use a computer and telephone; communicate with employees and suppliers; and move within office and distribution center areas. The employee may frequently walk, stand, bend, reach, push, or pull and may occasionally squat, kneel, or climb. The employee must regularly lift, carry, or move up to 35 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation may be provided to allow a person with disabilities to perform the essential functions of the job within the environment.

The role works in both office and distribution center environments and may be exposed to moving equipment, mechanical parts, moderate noise, outdoor weather conditions, fumes, or airborne particles. Work volume may change significantly based on seasonal and operational business needs. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

$27.74 - $32.26

The salary range posted reflects the estimated minimum and maximum target for new hire salaries for this role in:

US - IN Mooresville Distribution Center

Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all the other beautiful parts of your identity.