Business Operations
- Compensation
- $100K–$150K / yr
- Location
- San Francisco
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 3+ years
- Category
- Operations
- Posted
Must have
- You Figure Things Out: You can take an unfamiliar, loosely defined problem and turn it into a clear plan.
- You Follow Through: You catch details and finish what you start without repeated reminders.
- You're Comfortable With Numbers: You work confidently with spreadsheets, budgets, and financial information.
- You Have Good Judgment: You handle sensitive information carefully and know when to make a decision or bring someone in.
- You're Hands-On: You enjoy both improving a process and doing the work.
- You Want the Pace: You're excited by a fast-moving, in-person environment with high expectations and meaningful responsibility.
- Typically 3–6 years of experience in business operations, strategy and operations, consulting, or a similar role (we're open to exceptional candidates with less)
- A track record of implementing improvements and seeing projects through to completion
- Strong organization, clear communication, and analytical ability
- To move as quickly as we do, we work in person in San Francisco 5 days a week
Nice to have
- Early-stage startup experience
- Exposure to finance or people operations
- Experience implementing tools or automations
Full description
Location: San Francisco, CA
Type: Full-Time
Work Arrangement: In-person 5 days a week at our SF office
About FlaiAI has transformed B2B SaaS, but has struggled to penetrate the real-world industries that shape our lives. Flai is building the leading AI-native communications platform for car dealerships.
A $1.3 trillion industry, auto dealerships sell 96% of the 16 million new cars sold each year. Yet they universally run on outdated systems and manual processes, which is why dealerships spend $36B each year on operations. That's our opportunity.
We launched our first voice AI product a year ago. Since then, we have deployed multiple products across hundreds of dealerships across the U.S. We've partnered with the 2nd largest automaker in the country and many of the leading dealership groups. We've raised funding from leading VCs including First Round Capital, Toyota Ventures, Y Combinator, Innovation Endeavors, SV Angel, and Liquid 2.
We've grown insanely quickly with a small, scrappy team and continue to move at that pace.
The Opportunity
Work closely with the founders and our team to help run and improve Flai's business operations.
You'll take responsibility for important projects and day-to-day work across people operations, finance, and legal coordination. You'll solve unfamiliar problems, improve how things get done, and work with our accounting, legal, and payroll partners to keep things moving.
This is a hands-on role with broad exposure to how a growing startup operates. As you learn the business and deliver results, you'll have opportunities to take on more complex projects and greater responsibility.
Who You Are
- You Figure Things Out: You can take an unfamiliar, loosely defined problem and turn it into a clear plan.
- You Follow Through: You catch details and finish what you start without repeated reminders.
- You're Comfortable With Numbers: You work confidently with spreadsheets, budgets, and financial information.
- You Have Good Judgment: You handle sensitive information carefully and know when to make a decision or bring someone in.
- You're Hands-On: You enjoy both improving a process and doing the work.
- You Want the Pace: You're excited by a fast-moving, in-person environment with high expectations and meaningful responsibility.
What You'll Do
- Support people operations: Coordinate onboarding, benefits administration, payroll, and employee support with our team and external providers.