Business Operations
- Compensation
- Not disclosed
- Location
- Miami
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 6+ years
- Category
- Operations
- Posted
Skills
Nice to have
- ERP implementation or migration experience, at any level of involvement
- Workflow automation platforms (Workato, Zapier, Make, n8n), ETL tooling, dbt, version control
- Internal app frameworks — Retool, Streamlit, Appsmith, or you just build the thing in React and ship it
- Agent frameworks, LLM APIs, retrieval, or eval tooling used in anger rather than in a side project
- Experience in a SOC 2 or ISO 27001 environment, or with audit evidence and access reviews
- You've been an early hire into a function that didn't exist yet
Full description
About Iru
Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & security time and control back.
Iru is backed by some of the smartest investors in tech—General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Cursor, Vercel, Bumble, Plaid, Glean, Apollo, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes’ America’s Best Startup Employers 2025 list for employee engagement and satisfaction.
The Opportunity
We're hiring into BusinessOperations — the first builder in Iru's Operations function, reporting to the Head of Operations.
This role sits at the intersection of business operations and engineering. You'll need an unusual combination: enough operational judgment to know which problems are worth solving, and enough technical capability to go solve them yourself. Most people have one or the other. We're looking for someone who has both and wants a seat where both matter.
Iru already has the people running the work. Accounting closes the books, FP&A runs planning, and there's analytics support across the business. This role doesn't take that work over. It exists to change the shape of it.
The thesis, stated plainly: as Iru grows, operational load grows with it. The default answer is to add a person every time the load goes up. We think that's the wrong answer, and we'd rather prove it than assume it. Your job is to build the systems, integrations, and automations that give capacity back to the teams who have it today — so the work scales with the business without the headcount scaling in lockstep.
You won't be measured on tickets closed or processes documented. You'll be measured on how much capacity you return.
Where we're starting. The clearest near-term opportunities sit in G&A, and a few are already on the table:
- Collections. Our AR process works, but it works because people are pushing it. We want it to work because the system is.
- ERP implementation. We're moving to a new tool. You'll own how it connects to everything upstream and downstream.
- FP&A tooling. We're selecting a planning platform. You'll help evaluate it, then own how it gets wired in.
- Data infrastructure. Finance, people, and spend data lives in too many places and reconciles too slowly. You'll fix the plumbing.