Hinge Health
Business Operations & Strategy Manager
- Compensation
- $137.6K–$206.4K / yr
- Location
- San Francisco-HQ
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 4+ years
- Category
- Operations
- Posted
Must have
- A Systems Thinker: You don't just solve immediate problems; you build robust models and frameworks to prevent them from recurring. You can break down complex, ambiguous challenges into logical, action
- A "Learn-it-all": You bring a strong analytical mindset to every challenge. Whether it's conducting market research or modeling business cases, you relentlessly seek the truth in data to drive decisio
- A Resilient Operator: You thrive in fast-paced environments. You can manage multiple time-sensitive projects simultaneously—from discovery to execution—without losing sight of success criteria or time
- A Change Agent: You know that strategy is nothing without execution. You influence stakeholders effectively to drive change management and ensure alignment across diverse teams.
- 4+ years of experience in business strategy, consulting, finance, Chief of Staff, or a related role.
- Experience building business cases and operational models, including evaluating assumptions, scenarios, and trade-offs.
- Experience leading cross-functional initiatives from problem framing through execution, coordinating stakeholders, decisions, timelines, and risks.
- Experience defining or tracking business performance metrics and using results to recommend actions.
- Excellent modeling skills and ability to communicate analysis and recommendations clearly in writing.
Nice to have
- 5+ years of Consulting, Chief of Staff, Investment Banking, or prior BizOps experience.
- MBA or MPH.
- Healthcare industry experience.
Full description
The Opportunity
Join the team that acts as the strategic engine for Hinge Health. In this role, you won't just analyze data; you will shape the future of musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK (including: pelvic health, gastrointestinal - GI and migraine care), by driving the company’s most critical cross-functional initiatives. You will bridge the gap between high-level strategy and operational execution—transforming abstract ideas into scalable solutions that directly impact our 20+ million members. If you are a strategic operator who thrives on solving complex problems and navigating ambiguity to build the future of healthcare, this is the role for you.
Example project areas include:
- New revenue / product strategies (e.g., business case modeling, market / competitor landscaping)
- Piloting and taking new products to market (e.g., 0 to 1 product developing, scaling new product to full roll-out)
- Business outcome management
- Scaling and transforming operations
What You'll Accomplish
- In your first 3 months: You will dive deep into our business performance metrics and current strategic initiatives. You will build trust with key stakeholders across Product, Commercial, and Clinical teams, and take ownership of a key workstream within an ongoing strategic project (e.g., a new market pilot or operational audit).
- In your first 6 months: You will drive execution on major cross-functional initiatives, such as piloting a new product or scaling a new revenue strategy. You will establish robust dashboards to manage business performance KPIs and proactively identify areas for operational improvement.
- In your first 12 months: You will own the strategy and operational roadmap for a significant business area. You will be a trusted advisor to leadership, delivering data-driven insights that inform our annual planning and long-term strategic direction.
Who You Are
- A Systems Thinker: You don't just solve immediate problems; you build robust models and frameworks to prevent them from recurring. You can break down complex, ambiguous challenges into logical, actionable parts.
- A "Learn-it-all": You bring a strong analytical mindset to every challenge. Whether it's conducting market research or modeling business cases, you relentlessly seek the truth in data to drive decision-making.
- A Resilient Operator: You thrive in fast-paced environments. You can manage multiple time-sensitive projects simultaneously—from discovery to execution—without losing sight of success criteria or timelines.