RMA Group Company Limited
Business System Analyst
The Business System Analyst supports master data management, system troubleshooting, and user workflow configuration within the Apsara system. The role involves conducting UAT, creating training materials, and providing rotating standby support for store operations.
- Compensation
- Not disclosed
- Location
- Not listed
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Business analysis
- Posted
Skills
Must have
- Assist Master Data Controller with setup of inventory, assets, vendors, customers, and banks
- Create promotion setups based on marketing requirements
- Troubleshoot issues for store operations and back office
- Perform UAT testing and production deployment confirmation
- Create training manuals for Apsara System
- Conduct training for store managers, CSRs, and cashiers
- Generate support activity reports for management
- Available for standby support 3 days per week from 8:00 PM to 12:00 AM
- Manage user setup and workflows in alignment with BoA and DoA SharePoint files
Full description
- - Assist Master Data Controller (MDC) to manage and maintain the setup of Master Inventory Item, Fixed Asset, Vendor, Customer, and Bank.Assist to create the promotion setup based on Marketing Team requirement in the validity of Policies and Approval.
- Assist to fix the problems and concerns which are raised by Store Operations and Back Office.
- Assist to test the fixed deployment on UAT and Confirm to deploy in Production
- Assist to make the training manual on Apsara System and rotate training the Store Managers, CSRs, and Cashiers based on the found errors.
- Assist to make a report of support activities from supported Channels for management analysis.
- Available to support stand by 3 days per week as rotating schedule which is from 8:00PM to 12:00PM
- Assist to setup Users and User Workflow by occasionally and up to date alignment with SharePoint file about BoA and DoA