Business Systems Manager
- Compensation
- Not disclosed
- Location
- Miami, FL, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 2+ years
- Category
- Not specified
- Posted
Skills
Must have
- Bachelor’s degree in information systems, business, supply chain, or a related field, or equivalent practical experience.
- 5+ years in business systems, IT operations, or technology project roles, including at least 2 years managing external vendors or service providers.
- Hands-on administration of business platforms and SaaS tools: user provisioning, roles and permissions, configuration, and reporting.
- Demonstrated end-to-end ownership of vendor relationships — contracts, service levels, renewals, invoices, and escalations.
- Working knowledge of core security and continuity practices for a growing business — multi-factor authentication, access reviews, onboarding and offboarding, backups and recovery, and incident reporti
- Experience coordinating a system implementation or major upgrade, including requirements, testing, training, and cutover.
- Clear, confident written and verbal communication, with the ability to translate between business users and technical vendors.
- Highly organized and self-directed, and comfortable being the only internal technology person in the building.
- Able to work onsite in Miami, with flexibility to support occasional evening or weekend system cutovers.
Nice to have
- Bilingual English/Spanish.
- Experience in event rental, hospitality, wholesale distribution, or third-party logistics.
- Experience implementing or administering an ERP or rental management platform (IntelliEvent, NetSuite, Acumatica, Point of Rental, Rentman, or similar).
- Google Workspace administration, device management (MDM), password management, or security awareness training platforms.
- Familiarity with integrations, APIs, and low-code tools such as Airtable — enough to scope and govern the work, not necessarily to build it.
- Experience managing a managed service provider relationship, or transitioning one.
- PMP, CAPM, ITIL, or comparable certification.
Full description
N U A G E D E S I G N S · Miami, FL · Reports to Chief Strategy & Operations Officer · Full-Time - Exempt
We elevate life’s most meaningful celebrations through inspired design, exceptional service, and genuine care.
T H E C O M P A N Y
About Nuage Designs
For over two decades, Nuage Designs has set the standard for couture linens and luxury event rentals — trusted by the world’s top event planners, Fortune 500 companies, and luxury hotels to make moments extraordinary.
Founded in Miami’s Wynwood district in 2004, we’ve grown into a team of over 140 across Miami, New York, and Chicago — and we’re just getting started. Now entering our most ambitious chapter yet, we’re doubling down on people who care deeply about quality, design, and the art of the unforgettable.
That growth is guided by how we work, not just what we make. We care deeply about our people, our partners, and our craft, and we elevate every experience by going beyond expectations at every touchpoint. We own the outcome, leading with integrity and holding ourselves accountable for the results we deliver — our products may be rented, but the results we deliver are ours. We win as one, building trusted partnerships and shared success through open collaboration, and we grow forward by staying curious, creative, and always learning.
We’re looking for exceptional people who are energized by growth, inspired by craft, and ready to help shape a company at an inflection point. If that sounds like you, we’d love to hear from you.
T H E R O L E
The Opportunity
Nuage is growing quickly, and our technology needs to grow with us. This is the first dedicated internal technology role in the company’s history, and it is a builder’s job: you will take ownership of the business systems, technology vendors, and user access the company runs on, and put real structure behind them.
This is not a help desk role. Day-to-day desktop, network, and security support stays with our managed service provider, and our custom applications stay with our development partner. Your job is to make sure all of it is well managed, well documented, and ready for the next stage of growth — and to be the single point of ownership Nuage does not have today.
You will work alongside an experienced fractional CIO who is leading our technology roadmap through our rental platform upgrade and customer portal launch in early 2027. Expect hands-on partnership and coaching during your first several months, with full ownership of the function as that work is completed.
W H A T Y O U ’ L L D O
Duties & Responsibilities