Business Title Manager - Personal Financial Services (Project, Business Campaign & Analytics)

If you are looking to excel and make a difference, take a closer look at us…Key responsibilities

• Quantitative & Predictive Modeling: Apply advanced quantitative methods and data mining techniques to manage large datasets, formulate insights, and build predictive models to uncover business opportunities and drive strategic growth.
• Data-Driven Strategy & Campaign Optimization: Partner closely with product and marketing teams to identify sales, acquisition, customer retention, and cross-sell opportunities through tailored marketing analytics.
• Data Modeling & Architecture: Translate complex business requirements into conceptual, logical, and physical data models. Understand and articulate the end-to-end processes and components of Leads, Channel, and Campaign Management.
• Advanced Analytics Execution: Utilize SQL, Python, R, SAS, and other analytical tools to design custom analyses, track key performance metrics, and build reporting frameworks.
• Business Insights & Leadership Support: Translate raw data into executive-ready summaries and deliver high-impact business insights that empower leadership to refine overall strategy.
• Data Visualization & Reporting: Build and maintain interactive dashboards using tools like Tableau or Power BI to democratize data access across technical and non-technical teams.
• Strategic Alignment: Ensure all analytics initiatives directly align with the Division’s and Bank’s overall strategic intents and annual financial goals.

Qualifications and Experience

• Education: Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, Statistics, or a related field.
• Experience: Minimum 5+ years of hands-on experience in Data Analytics, Data Engineering, or Data Science roles, with a strong focus on business analysis.
• Technical Skills:Strong programming proficiency in SQL and Python (SAS or R is a plus).Demonstrated familiarity with data visualization tools (e.g., Tableau, Power BI).Experience with campaign management systems and leads management data flows.
• Soft Skills:Good communication and interpersonal skills, with a proven ability to bridge the gap between technical data teams and business stakeholders.Strong business acumen with a track record of delivering insights that directly influence decision-making.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.