Full description

RAYA Customer Experience (RAYA CX) is a leading provider of next-generation BPO and customer experience management services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa. Since 2001, RAYA CX has been delivering integrated business process outsourcing solutions focusing on advanced technology, robust strategies, continuous improvement, and innovation.

**Role Description

This is a full-time on-site role for a Customer Service Representative at RAYA CX's location in Qesm 1st 6 October and Kattameya, Cairo, Egypt.

The Customer Service Representative will provide customer service, technical support, and global services to clients across various industries daily.

**Qualifications

Customer Service Representatives, Customer Support, and Customer Satisfaction skills
Customer Service and Customer Experience abilities
Strong communication and problem-solving skills
Ability to multitask and work in a fast-paced environment
Experience in handling customer inquiries and resolving issues
Good computer skills and familiarity with CRM systems
Previous experience in a similar role is a plus
High school diploma or equivalent required; additional education is a bonus