Call Center Sales Associate (Virtual, US/CAN)

Call Center Sales Associate – Consumer Products
Location: Virtual
Join Sirva at an Exciting Moment of Growth
This is a truly exciting time to join Sirva. As we launch a new and innovative suite of consumer products, we are building a high-energy sales team to bring these offerings to life, and we want you to be part of it. Our products are designed to support individuals during one of life’s biggest moments—relocation—and you’ll be at the forefront of helping customers navigate that journey with confidence and ease.
About the Role
As a Call Centre Sales Associate, you will be engaging with individuals who have already expressed interest in our products. These are warm leads, meaning your focus will be on building rapport, understanding needs, and confidently guiding customers to the right solution.
You will:

Take and make calls, as well as respond to incoming enquiries via email
Engage with potential customers who have submitted an interest in our products
Deliver exceptional, friendly, and professional customer service at every touchpoint
Clearly articulate the value of Sirva’s new product offering
Convert enquiries into confirmed customers through effective sales techniques
Manage and track customer interactions accurately within our systems

What We’re Looking For
We’re looking for individuals who thrive in a fast-paced, customer-focused sales environment and are excited by the opportunity to be part of something new.
You might be:

Someone with a strong background in sales, particularly in a call center or inside sales environment, OR
Someone with outstanding customer service experience who is motivated to step into a sales-focused role

You will also bring:

A natural ability to build rapport and influence over the phone and in writing
Confidence in converting warm leads into successful outcomes
A results-driven mindset with a passion for achieving targets
Strong communication skills and a positive, resilient attitude
Comfort working in a dynamic, evolving environment as we scale this new offering

Why Join Sirva?

Be part of a newly launched product offering with real growth potential
Join a business at a key moment of transformation and investment
Work in a supportive, collaborative team where your contribution makes an immediate impact
Develop your sales career with opportunities to grow as the function expands

If you’re excited by the idea of helping customers, converting opportunity into success, and being part of a growing, high-impact sales team, we’d love to hear from you.

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

Position Title: Call Center Sales Associate – Consumer Products
Salary Range: $40,000-$50,000 base salary + sales commission structure

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.

Vacancy Status: This posting reflects an existing vacancy within our organization.

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