Call Centre Customer Service Officer | East | Up to $2600 #NKA

Location: Ubi

Duration: 5 months

Salary: $2600

Working Hours: 4 weekdays + 1 weekend, 8am - 5:30pm / 8:30am - 6pm

Job Responsibilities:

• Act as the first point of contact for the customer
• Supporting Client’s calls using the following site
• Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction
• Provide satisfactory explanations to customers and take remedial action where necessary
• To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems
• Ad-hoc duties that related to contact centre projects.

Job Requirements:

• Minimum O Level / Higher Nitec with customer service experience

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd