CAPACITI - Service Desk Academy 3 - KZN - October 2026
A 12-month, full-time Service Desk training academy in uMhlanga, Durban starting October 2026, paying a R5,000 monthly stipend. Participants build IT service desk and digital workplace skills through immersive, project-based learning, with mentorship and potential employment placement afterwards.
- Compensation
- ZAR 5K / mo
- Location
- Durban, South Africa
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- It support
- Posted
Skills
Must have
- South African citizen
- Aged 18-34
- Minimum NQF Level 5 or equivalent qualification
- Completed qualification in Computer Science, Information Technology, Software Development, IT Support, Data Analytics or other tech domain
- Academic transcripts and highest qualification certificate
- Basic computer literacy (Microsoft Office) and understanding of IT concepts (hardware, software, networking)
- Clear communication skills; able to work independently and in a team
- No criminal record and a clear credit history
- Must be unemployed at the time of application
- Able to attend full-time Monday to Friday, 08:00-17:00, for the full 12-month academy
- Access to reliable internet for any remote sessions
- Proactive, solution-driven mindset and commitment to a fast-paced learning environment
Nice to have
- Employment Equity candidates preferred, with strong consideration for Women in Tech and Persons with Disabilities (PWD)
Full description
The CAPACITI - Service Desk Academy 3 - KZN - October 2026 is designed to equip participants with high-demand workplace and digital skills aligned with global and local IT trends and digital capabilities needed in today's evolving
tech landscape.
CAPACITI supports the
transition from foundational IT knowledge to specialised,
industry-ready skills that match global and local workforce
needs.
**CAPACITI -
Academy Information Start Date: **October 2026
Duration: 12 Months (Full-Time)
Location: KwaZulu-Natal - uMhlanga, Durban, 4319
Monthly Stipend: R5241 p.m. (for the
duration of the Academy)
Academy Focus
● IT Service Desk
**What We
Expect from You Participants must demonstrate: **
- Full-time
attendance and consistent engagement.
- Access to
reliable internet for any remote sessions.
- Commitment to
a fast-paced, immersive learning environment.
- A proactive,
solution-driven mindset.
- Willingness
to learn, collaborate, and adopt industry-standard
tools and practices.
Requirements
**Application
Criteria Minimum Requirements: **
- South
African citizen.
- Aged 18–34.
- Minimum NQF Level 5 or equivalent
qualification.
- Completed qualifications in Computer Science, Information Technology, Software Development, IT Support,Data Analytics and other tech domain-specific qualifications.
- Academic
transcripts and highest qualification certificate.
- Basic
computer literacy (Microsoft Office) and
understanding of IT concepts **(hardware, software,
networking).**
- Clear
communication skills and the ability to work both
independently and within a team.
- No