Full description

Assistant General Manager - Car Wash Operations

“At Gas N Wash, our goal is to provide an exceptional customer service experience."

The Impact You'll Make

As our Assistant General Manager, you’ll be the right hand to the General Manager, ensuring smooth daily operations, motivating a high-energy team, and delivering a customer experience that keeps people coming back. You’ll play a key role in growing our business, developing our staff, and making sure every car — and every customer — leaves better than when they arrived.

What You'll Do

Help support daily operations, from opening procedures to closing checklists, ensuring everything runs like clockwork.
Maintain a strong emphasis on providing an exceptional customer service experience for our guests.
Greet customers with energy and enthusiasm, creating a welcoming first impression.
Promote and sell unlimited wash memberships, gift cards, and service upgrades.
Educate customers on the benefits of different wash packages and add-ons.
Meet and exceed monthly sales targets while maintaining excellent customer service.
Lead, coach, and inspire a team of CSR's and shift leaders to deliver top-tier service.
Handle customer feedback with professionalism, turning challenges into opportunities for loyalty
Monitor equipment performance and coordinate with maintenance teams to keep our wash running at peak efficiency.