Caregiver Onboarding Specialist, Multiple Openings (Bilingual: Spanish Required)

About Us:

Andrea's Angels, an entity of True Care, is a trusted home care agency in Colorado that provides caregivers who are fluent in English and Spanish. Our homemaker services help restore you or your loved one’s independence. Whether you are an older adult or living with a disability or brain injury, we are able to provide you with the services, care and attention needed to remain at home. Our services enable safety, security and freedom for individuals with support needs. We invite you to join a team where your passion for service is cherished and cultivated.

Our commitment extends beyond our clients. It's about building a place where you feel valued and supported, where your growth is our priority.

Why Join Andrea’s Angels?

As an employee, you'll engage in meaningful work that genuinely impacts the well-being of the elderly, disabled, and those recovering from injury and illness. Andrea's Angels isn't just a workplace; it's a place where your passion for helping others finds its true expression, allowing you to make a tangible difference in people's lives every day.

Click here to learn more about Andrea's Angels!

Position title: Caregiver Onboarding Specialist

Position Summary: The Caregiver Onboarding Specialist plays a key role in welcoming and preparing new caregivers to join True Care. This position is responsible for managing the front desk at our Colorado office, facilitating orientation classes, and ensuring that all caregivers are properly cleared to work in compliance with federal, state, and agency requirements.

Work Schedule: 5 Days Onsite at Greeley or Denver, CO Office (looking for 2 candidates, 1 for each location)

Key Responsibilities

Front Desk Operations

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• Greet and assist visitors, applicants, and new hires in a professional and friendly manner.

• Answer incoming calls and direct them appropriately.

• Maintain a clean, organized, and welcoming reception area.

Orientation & Training

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• Host and facilitate new caregiver orientation classes, ensuring participants understand agency policies, procedures, and expectations.

• Distribute and review orientation materials.

• Engage and motivate new hires to feel prepared and supported.

Onboarding Compliance

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• Collect and verify employment eligibility documentation (Form I-9) and maintain accurate records.

• Coordinate and process background checks, reference checks, and any other pre-employment screening.

• Track and follow up on incomplete onboarding requirements to ensure timely clearance.

Documentation & Data Entry

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• Maintain accurate onboarding records in Hubspot and paper files.

• Ensure all onboarding forms and required documentation are completed, signed, and stored in compliance with company policies and regulatory requirements.

Collaboration

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• Partner with Compliance, Recruitment, and Scheduling/Coordination teams to ensure a smooth transition from hiring to assignment.

• Provide feedback on the onboarding process to improve efficiency and caregiver experience.

Qualifications

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• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.

• 1–2 years of experience in HR, onboarding, recruiting, or a similar administrative role (healthcare experience a plus).

• Strong interpersonal and communication skills, with the ability to present in front of groups.

• Knowledge of I-9 requirements and employment eligibility verification procedures preferred.

• Experience processing background checks and managing confidential information.

• Proficient in Microsoft Office Suite and comfortable learning HRIS or applicant tracking systems.

• Bilingual English/Spanish required.

Compensation & Benefits:

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• Hourly Rate: $21 - $23

• Health, dental, and vision insurance

• 401(k) with company match

• PTO and paid holidays

• Mission-driven work in an innovative healthcare space