Case Manager

Looking to hire someone with Case Management experience in the field, with a heart and attitude to serve others, please join our team if that's you!

BASIC FUNCTION: Performs a variety of administrative functions. Process and maintain consumer files and data base, ensure consumers files follow State and Federal Regulations

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Primary contact for Consumers/Legal Representatives/Guardians and family members

• Prepare documentation and attend Consumers initial and annual assessments

• Process New Consumer intake documentation

• Request Verification of Diagnosis (VOD) Qualifying Diagnoses Certification (QDC)from consumers doctor(s)

• Request/Process Consumer supplies per request to venders (Geneva Woods ext.)

• Request/Process Consumer products such as Life Line Services

• Fax completed documentation to the State of Alaska to process information

• Complete Consumers sample timesheet (PCA/Waiver) for signature

• Prepare Personal Care Assistant Tool (PCAT) signature page/fax to the State of Alaska

• Assist Consumer with hiring/firing Personal Care Assistant(s)/Caregivers

• Participate in consumers Fair Hearings

• Write and process expedited assessments and amendments

• Process incoming and outgoing transfers

• Schedule and attend Home Visits with Consumers two times per year for PCA or quarterly for waiver clients

• Facilitate Consumer meetings ensuring that all necessary program information, training and agency policy/procedures as reviewed as needed.

• Ensure program compliance, safety procedures contracts, and State and Federal regulations.

• Handle confidential and sensitive information with poise, tact, and diplomacy

• Complete Critical Incident Reports/fax to the State of Alaska within 24 hours

• Organize and prioritize large volume of information and assignments, including paper and electronic filing through network server

• Work independently and within a team on special and ongoing projects when necessary

• Projects a positive image of organization and conduct oneself professionally at all times, when dealing with internal and external colleagues, consistent with the values and culture of the organization.

• Perform all other duties as assigned

• Assist Office Manager, Executive Director and Care Coordinator Administrator and CEO as needed