CASHIER & FOOD SERVICE WORKER - ITHACA BAKERY

Position Summary:

The Food Service Worker at Ithaca Bakery does it all, from prepping ingredients and producing high-quality sandwiches and beverages to providing outstanding customer service and expediting meals in a timely fashion. They cook and prepare food according to recipes and production guidelines while adhering to food safety, food handling, and sanitation procedures. Organization, speed of service, and communication are key!

Supervision:

The Food Service Worker at Ithaca Bakery reports to the supervisor of Ithaca Bakery for daily operations and the manager of Campus Center Retail for all administrative business operations.

Responsibilities:

• Provide outstanding customer service to students, staff, faculty, and guests.

• Greet guests with a warm, friendly demeanor.

• Fulfill customer orders via Grubhub: receive orders; complete orders accurately to customer specification and with high service rate; package orders; identify ready orders for customers and ensure their receipt of order.

• Prepare hot and cold beverages according to recipes and customer specifications with swiftness and accuracy.

• Model accurate, safe, efficient, and pleasant performance expectations for student and temporary staff.

• Learn and adhere to all food preparation guidelines established by the Ithaca College Dining Services culinary leadership team.

• Prepare food per current applicable federal, state, and cultural standards, as well as guidelines and regulations to yield high-quality food service.

• Set up the kitchen and each workstation for every meal with all needed ingredients and equipment.

• Safely utilize and operate various utensils, including knives and equipment such as ovens, stoves, slicers, mixers, etc.

• Taste products, read menus, estimate food requirements, check production, and keep records to plan production accurately.

• Work with operational and culinary staff to requisition products, supplies, and equipment.

• Clean and sanitize all workstations and equipment and follow all Ithaca College and regulatory rules and procedures.

• Attend all required training sessions, including allergy, foodborne illness, and safety training.

• Develop and demonstrate a multicultural awareness and cultivate an inclusive, diverse, and respectful Ithaca College community. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students, and visitors to the College. Promote a flexible, collaborative, and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.