Cashier FT - Sterling

Title: Cashier/Customer Service Associate

Reporting to the Store Manager, the Customer Service Associate will play a pivotal role in ensuring the highest level of customer satisfaction. The primary responsibilities will include delivering exceptional service, processing sales transactions accurately, maintaining a well-stocked and organized store, and contributing to a clean and safe shopping environment. A commitment to providing outstanding service will contribute to the development of repeat customers and the overall success of our operations.

Service Expectations:

• Extend a warm and welcoming greeting to every customer.

• Provide exceptional service to foster repeat customer relationships.

• Process sales transactions with professionalism and accuracy.

• Maintain a clean, organized, and inviting store environment.

• Collaborate with the team to uphold our service standards.

Essential Job Duties and Responsibilities:

• Execute sales transactions according to established procedures.

• Uphold a consistently high level of customer service during your shift.

• Stock merchandise based on plan and management's guidance.

• Prepare food as needed using kitchen equipment, following safe handling guidelines.

• Perform pump maintenance as per protocols.

• Assist the manager in operating various systems and equipment.

• Contribute to a clean and safe store environment through regular cleaning tasks.

• Ensure the gas station maintains a clean and secure atmosphere.

• Embrace a flexible work schedule with the potential for additional hours.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Continuously – 66-100% - Use hands dexterously, talk or hear, prolonged periods standing and working on a cash register or related equipment.

• Frequently – 34-65% - Walk, sit, stoop/kneel/crouch, or climb, lift up to 15 pounds.

• Occasionally – 1-33% - Reach with hands and arms, or balance, or lift up to 50 pounds.

• Ability to perform repetitive movements over long periods.

• Some locations may require the physical ability to lift up to 40-pound propane tanks.

• This position occasionally requires the ability to work outdoors in adverse weather or temperature conditions.