Category Team Manager Real Estate, Facilities & Retail Network
- Compensation
- Not disclosed
- Location
- Johnston, RI, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 6+ years
- Category
- Not specified
- Posted
Skills
Must have
- 6+ years of progressive experience in category management, vendor management and strategic sourcing.
- Demonstrated experience leading complex negotiations and enterprise-wide sourcing initiatives.
- Strong commercial acumen and financial modeling capability.
- Advanced analytical skills with the ability to translate data into actionable insights.
- Experience working cross-functionally and driving consensus across stakeholders.
- Structured, organized, and methodical planning skills.
- Executive-level communication and presentation skills.
Nice to have
- Experience in financial services or other regulated industries.
- Experience sourcing construction, renovation, upfit, facilities maintenance, and building-services categories in a multi-site corporate or retail environment.
- Demonstrated ability to structure program-level sourcing strategies, including regional supplier panels, bundled site events, rate cards, and scalable contracting models.
- Preferred experience with the New York/New Jersey construction and facilities supplier market; California market experience is a plus.
- Knowledge of third-party risk management frameworks and regulatory environments.
- Experience managing large, complex spend portfolios.
- MBA or professional certification (CPSM, CIPS, or similar).
Full description
Citizens has transformed the Strategic Sourcing experience across the enterprise. As a Category Team Manager within Strategic Sourcing, you will direct a team of Sourcing colleagues, leverage advanced spend analytics, forward-looking market intelligence, and an integrated source-to-pay ecosystem to serve as a trusted strategic advisor to business line executives.
This role owns the development and execution of multi-year category strategies that drive measurable enterprise value across cost optimization, demand management, supplier performance, risk mitigation, and innovation. The Category Manager acts as the enterprise category expert—aligning business, technology, finance, and risk stakeholders around a common strategic direction.
As a team manager you will have responsibility to knowledge share category insights with both direct and indirect reports. Develop and influence negotiation strategies, promote an environment of collaboration and team development, lead and coach strategic vendor negotiations.
Success in this role requires strong commercial acumen, executive presence, negotiation leadership, and the ability to operate effectively in a regulated banking environment.
We are seeking a Real Estate, Facilities & Retail Network Category Team Manager to lead sourcing strategy across Capital Projects & Construction, Renovations & Upfits, Facilities Operations & Maintenance, Health, Safety & Compliance, and Retail Network Operations.
Key ResponsibilitiesCategory Strategy & Value Delivery
- Develop and execute multi‑year category strategies aligned to business and enterprise objectives.
- Define category vision, value targets, performance expectations, and strategic guardrails.
- Maintain a comprehensive category strategy that includes demand forecasts, supplier and contract landscapes, market intelligence, and a savings and value roadmap.
- Own annual category value targets, including cost savings, cost avoidance, and productivity improvements.
- Identify opportunities for demand management, specification optimization, and supplier rationalization.
- Track, measure, and report realized savings and category performance outcomes.
Inform Contract Negotiation
- Participate complex, cross‑functional sourcing initiatives, including RFIs, RFPs, and supplier negotiations.
- Inform fact‑based negotiation strategies supported by financial analysis and market insights.
- Partner closely Business, Strategic Sourcing, Risk, and Compliance teams to ensure appropriate commercial, regulatory alignment and performance levels and penalties.
Supplier & Risk Management
- Manage strategic supplier relationships through structured governance, including performance scorecards and regular business reviews.