CDL Service Technician

SERVICE TECHNICIAN C

Reports To: Service Manager

Summary

The primary function of the Service Technician is to diagnose and complete repairs on heavy and medium duty trucks. Individual will perform a variety of tasks on heavy-duty trucks, large construction vehicles, buses and tractor trailers. Those tasks include Inspection, diagnosis, maintenance, installation and repair of components, engines, systems related to the heavy duty and medium duty vehicles.

Key Responsibilities

• Perform recommended routine maintenance procedures.
• Perform diagnostic tests for issues failures and performance
• Determine a course of action for damaged parts and systems.
• Routinely use computerized equipment and specialized tooling.
• Completes assigned repairs and tasks in a timely and safe manner.
• Accurately records time, cause and correction on Repair Orders.
• Test components that may require to drive trucks before and after repairs.
• Participate and completes technical training and professional development.
• Other duties as assigned

Business Skills

Individual has demonstrated a strong set of business skills listed below

• Continuous Learning - Taking initiative to regularly learn new concepts, technologies and/or methods
• Decision Making - Analyzing all aspects of a situation to make consistently sound and timely decisions
• Resiliency - Quickly recovering from adversity
• Teamwork - Cooperating with others to meet objectives
• Customer Focus - Anticipating, meeting and/or exceeding customer needs, wants and expectations
• Self Starting - Demonstrating initiative and willingness to begin working
• Time and Priority Management - Prioritizing and completing tasks in order to deliver desired outcomes within allotted timeframes