Chat360 - Quality Assurance Lead - API Testing

Position Overview :

We are seeking an experienced and highly motivated QA Engineer Lead to join our dynamic team. The ideal candidate will have a strong background in SaaS-based products and a proven track record in leading QA teams. You will be responsible for ensuring the quality and reliability of our platform through rigorous testing and innovative QA methodologies.

Responsibilities :

• Lead and mentor a team of QA engineers, providing guidance, training, and support to ensure high-quality deliverables.

• Develop, implement, and maintain comprehensive test plans and test cases.

• Conduct thorough testing of REST APIs using various API testing methods.

• Utilise QA automation tools to streamline testing processes and enhance efficiency.

• Troubleshoot and resolve complex issues, ensuring timely and effective problem resolution.

• Apply BDD/TDD methodologies to drive high-quality software development and testing.

• Execute White Box and Black Box testing strategies to ensure complete coverage.

• Perform hands-on testing and troubleshooting on Unix-based systems.

• Write and maintain scripts in bash, Python, or other scripting languages to support testing activities.

• Manage and track defects using JIRA, ensuring timely resolution and effective communication with development teams.

• Use Postman for API testing and validation.

• Work closely with development and product teams in an Agile environment to ensure smooth and efficient software release cycles.

• Continuously improve QA processes and methodologies to enhance overall product quality.

Qualifications :

• Bachelor's degree in Computer Science, Engineering, or a related field.

• 3 - 7 years experience in QA, with a focus on SaaS-based products.

• Strong knowledge of REST APIs and API testing methods.

• Proficiency with QA automation tools and techniques.

• Excellent troubleshooting and problem-solving skills.

• Solid understanding of BDD/TDD methodologies.

• Experience with White Box and Black Box testing strategies.

• Hands-on experience with Unix-based systems.

• Proficiency in scripting languages such as bash or Python.

• Extensive experience with JIRA and Postman.

• Familiarity with Agile development processes and software release cycles.

• Strong leadership and team management skills.

• Excellent communication and interpersonal skills.

If you are a dedicated and skilled Senior QA/ Team Lead looking to make a significant impact in a fast-paced and innovative environment, we would love to hear from you. Apply today to join the Chat360 team!