CHC e-commerce Key Account Manager

About Us:
Opella is the self-care challenger with the purest and third-largest portfolio in the Over The Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.
Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting.
At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.
As a globally certified B Corp company, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.opella.com.
Position Purpose
Responsible for driving Cenovis business growth across JD, VIP, PDD and distribution channels. The role will develop and execute channel strategies, manage key customer relationships, and ensure delivery of sales, profit, and market share objectives. This position reports to the Sales Leader and works closely with cross-functional teams to accelerate business growth.

Key Responsibilities

Own and deliver sales, market share, and profitability targets for JD, VIP, PDD, and distribution channels.
Develop annual business plans and execute growth strategies aligned with Cenovis objectives.
Build strong partnerships with platform stakeholders, distributors, and key business partners.
Drive effective execution of key campaigns, product launches, and channel-specific activations.
Monitor channel performance, customer KPIs, and ROI to identify growth opportunities and business risks.
Collaborate with Marketing, E-commerce Operations, Supply Chain, and Finance teams to ensure successful business execution.
Manage demand planning and sales forecasting to support healthy inventory levels and business continuity.
Analyze market trends, competitive activities, and shopper insights to support strategic decision-making.
Support the development and expansion of distribution networks to increase brand penetration and availability.

Qualifications & Experience

Bachelor's degree or above.
5+ years of experience in Key Account Management, E-commerce, or Sales.
Hands-on experience managing JD, VIP, PDD, distributors, or other digital commerce channels.
Strong commercial acumen and track record of delivering sales growth.
Excellent analytical, negotiation, and stakeholder management skills.
Proficient in business planning, forecast management, and performance analysis.