Chief Executive Officer - Retail Sector

Location: Angola

Industry: Retail / FMCG / Wholesale & Distribution

Reports To: Board of Directors / Group CEO / Stakeholders

Strategic Leadership:

• Develop and execute the business strategy aligned with the Group's vision and long-term objectives.

• Drive sustainable revenue growth, profitability, and market expansion.

• Identify new business opportunities, partnerships, and investment initiatives.

Business Operations:

• Lead end-to-end retail operations, including stores, supply chain, merchandising, procurement, and customer experience.

• Ensure operational efficiency, productivity, and service excellence across all business functions.

• Monitor key business metrics and implement corrective actions where required.

Financial Management:

• Deliver annual revenue, profitability, and EBITDA targets.

• Oversee budgeting, forecasting, cost optimization, and financial controls.

• Drive working capital improvements and inventory optimization.

Commercial Excellence:

• Develop pricing, merchandising, promotional, and category strategies.

• Enhance customer acquisition, retention, and loyalty initiatives.

• Strengthen vendor and supplier partnerships.

Leadership & People:

• Build and lead a high-performing leadership team.

• Foster a culture of accountability, collaboration, and continuous improvement.

• Develop succession plans and leadership capability across the organization.

Governance & Compliance:

• Ensure compliance with local regulations, statutory requirements, and corporate governance standards.

• Manage business risks and implement robust internal controls.

Stakeholder Management:

• Build strong relationships with the Board, investors, government authorities, suppliers, banking partners, and key customers.

• Represent the organization with external stakeholders and industry forums.

Key Performance Indicators (KPIs):

• Revenue Growth

• EBITDA & Net Profit

• Same-Store Sales Growth

• Gross Margin

• Inventory Turnover

• Working Capital Management

• Customer Satisfaction (NPS)

• Store Productivity

• Employee Engagement & Retention

• Compliance & Governance

Qualifications:

• MBA or Master's degree in Business Administration, Finance, or a related discipline.

• Bachelor's degree in Business, Commerce, Supply Chain, or a relevant field.

Experience:

• 18- 25 years of progressive leadership experience in the retail, FMCG, or consumer goods industry.

• At least 8- 10 years in a senior leadership role (CEO, COO, Business Head, Country Head, or Managing Director).

• Proven experience managing large, multi-site retail operations.

• Experience in Africa or emerging markets is highly preferred.

• Strong commercial, financial, and operational leadership experience.