vTech Solution
Cisco Network Engineer (Voice & Data)
- Compensation
- Not disclosed
- Location
- Harrisburg, PA, us
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Network engineering
- Posted
Skills
Full description
Position Details:Job Title: Cisco Network EngineerLocation: Harrisburg, PADuration: 3+ MonthsComplete Description:Description:Cisco Network Engineer (Voice & Data)
- Provide First level support in the IT communications group
- Support / Maintenance / Service Desk requests
- Monitor and support the performance of all network infrastructure
- Utilize Solarwinds ORION to research & diagnose problems
- Provide front-line interaction with the PTC User Community
- Support Adds/Moves/Changes
- VOIP Phone system
- Network connectivity
- Provide post implementation break/fix support
- General
- Perform root cause analysis, debugging, and problem resolution
- Follow PTC Change Management processes and procedures
- Create and maintain requirements, documentation, and procedures.
- Develop and maintain configuration documentation
- Communicate both verbally and in writing with managers, other network support staff and with PTC business unit users
- Perform capability/knowledge transfer to PTC staff
- Possess excellent interpersonal and communication skills
- Other network projects as assigned
- Participate as needed on IT communications projects
Skill Matrix:
All your information will be kept confidential according to EEO guidelines.