CLIENT ACQUISITION & BUSINESS DEVELOPMENT (BD) COORDINATOR | BPO

We are a growing BPO company looking for a Business Development Coordinator to support our sales and client acquisition efforts. This role focuses on lead generation, proposal support, and maintaining strong client relationships, particularly within outsourcing and service-based industries.

Key Responsibilities**

• Research and identify potential clients for BPO services (e.g., customer support, back office, etc.)

• Generate and qualify leads through online research, outreach, and databases

• Assist in preparing proposals, service presentations, and client pitches

• Maintain and update CRM systems to track leads, opportunities, and client interactions

• Coordinate with sales and operations teams to align client requirements with service offerings

• Support client communication and follow-ups to maintain strong relationships

• Help organize client meetings, virtual presentations, and industry events

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Requirements

• Bachelor's degree in Business, Marketing, or a related field

• At least 1–3 years of experience in business development, sales, or BPO industry preferred

• Strong communication and interpersonal skills

• Proficient in Microsoft Office (Excel, Word, PowerPoint)

• Experience with CRM tools (Salesforce, HubSpot, or similar) is a plus

• Detail-oriented with good organizational and multitasking skills

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Key Performance Indicators (KPIs)

• Number of qualified leads generated

• Conversion of leads to meetings or opportunities

• Timely submission of proposals and client requirements

• Accuracy and consistency of CRM data

• Client engagement and follow-up activity