Client Support Associate – Swedish or Norwegian Speaker (Hospitality Tech)

Tech Meets Hospitality in Lisbon – Swedish & Norwegian Speakers Wanted! 🌍

Ready for a new adventure? Work with one of Europe’s leading hospitality tech platforms, solving technical challenges, providing exceptional customer support, and helping top hotel brands thrive.

We're looking for Swedish and Norwegian speakers to join our multilingual team in sunny Lisbon, Portugal! If you're passionate about hospitality, tech, and delivering outstanding service, we want to hear from you!

Your Role:

• Provide 1st-line technical support to customers in the hospitality industry

• Troubleshoot and resolve customer queries quickly, remotely, and effectively

• Help maintain system capabilities, including diagnostic testing and troubleshooting

• Share knowledge with customers to empower them to solve issues independently

What We’re Looking For:

• Swedish or Norwegian fluency (C1-C2) and a high level of English

• Strong analytical, troubleshooting, and multitasking skills

• Previous experience in customer support (ideally remote support)

• Experience in network operations or hospitality technology is a plus

• Ability to work in a fast-paced environment and meet targets

What’s in It for You?

• Live and work in sunny Lisbon

• Great office location in the city

• Lunch allowance & private health insurance

• Paid training and career growth opportunities

• Work with international hotel brands and a multicultural team

• Hybrid work model after onboarding