Client Support Worker (CSW) - Evenings
- Compensation
- Not disclosed
- Location
- Edmonton, AB, CA
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Social services
- Posted
Skills
Must have
- Current Basic Cardiac Life Support - Healthcare Provider (BCLS-HCP)
- Mandatory vulnerable sector check and suitable criminal record check
- Able to balance numerous demands and conflicting priorities, strong problem-solving skills
- Knowledge and experience working with both diverse and vulnerable populations
- Understanding of trauma informed care and social determinants of health
Nice to have
- Experience applicable to the position (social work, psychology, sociology, addictions counselling, criminal justice, ext.)
- Mental health, addictions, emergency and harm reduction experience
- Non-Violent Crisis Intervention training
- Mental Health First Aid and Applied Suicide Intervention Training
- Knowledge of problems encountered by Indigenous people in using health care services
- Knowledge and experience surrounding homelessness
- Knowledge of social support services available in Edmonton and surrounding areas
Full description
About
Radius Community Health & Healing (formerly Boyle McCauley Health
Centre)
Radius Community Health & Healing provides
interdisciplinary, comprehensive, and person-centered primary health care for
vulnerable Edmontonians with complex needs. Through primary care and health
promotion, Radius improves the quality of life of individuals who face multiple
barriers to accessing health services.
Within Radius, the SCS (Supervised Consumption
Service) is part of a range of evidence-based services that support prevention,
harm reduction and treatment for Albertans living with substance misuse. SCS
provides a place where people can use substances in a monitored, hygienic
environment to reduce harm from substance use while offering wrap-around
services such as counselling, social work and referrals to housing and
treatment and works collaboratively with the rest of Radius to provide
individualized services to meet service user's needs.
Job Description
Within the clinic space, CSWs are responsible for
monitoring and supervising common client space, screening and triaging clients
for entry into our facility, and working with the clinic teams and care
providers.
Within the SCS, the CSW will provide direct client
care to program participants accessing the consumption site. Emphasis will be
placed on forming relationships with clients, establishing rapport, supervising
and monitoring substance use, and assisting and treating potential signs of
overdose as clinically indicated. CSWs will also facilitate clients' connection
between the SCS and all programs at Radius.
Position
1.0 FTE - 12:30pm-8:30pm Monday-Thursday 9:00am-5:00pm Friday
Key Responsibilities
- Build relationships with service users
- Provide referrals to support services
- Provide education and counselling on safer drug use, harm reduction, and sexual health
- Provide overdose prevention education and Naloxone training for take-home Naloxone kits.
- Assist with overdose emergencies under the direction of a nurse and follow their direction
- Assist the nurse with monitoring service users, and bring medical concerns to their attention
- Work with a nurse to patrol, monitor, and connect individuals around the Radius neighborhood.
- Assist community with drug poisonings, harm reduction counselling, and overdose response