Clinical Assistant Manager, Nursing Homes

Overview

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.

Job Summary

Position title: Clinical Assistant Manager

Job summary: The Clinical Assistant Manager provides oversight and strategic direction for the Clinical Assistant (CA) team, managing the CA Supervisor and supporting Leads and frontline CAs across multiple facilities. This role focuses on monitoring team performance, aligning operations with facility-level and organizational goals, and enhancing provider productivity. The CA Manager is also responsible for maintaining key performance trackers, and leading in-service efforts for staff with performance concerns. The ideal candidate is a proactive leader who thrives in a fast-paced environment and can balance strategic oversight with hands-on support when needed.

Responsibilities

• Oversee the CA Supervisor and provide leadership to the broader CA structure, including Leads and Clinical

• Assistants across assigned nursing home sites.

• Monitor team performance and alignment with facility-specific and organizational goals.

• Facilitate onsite staff to obtain consents and perform additional admin tasks that require physical presence in the facility.

• Review provider productivity metrics and collaborate on strategies to improve efficiency and performance.

• Maintain performance trackers for CAs and the Providers who receive support.

• Conduct in-service education and coaching for CAs with documentation or performance issues.

• Support staffing optimization by ensuring appropriate coverage across sites and reallocating resources when needed.

• Delegate or directly manage operational tasks related to new initiatives, pilots, or high-priority projects requiring CA involvement.

• Partner with leadership, providers, and support departments (e.g., credentialing, compliance, training) to ensure operational alignment.

• Identify process gaps, escalate challenges, and propose improvements to support continuous growth and efficiency.

Qualifications

• Bachelor’s Degree required

• Medical School Degree preferred

• Excellent communication skills

• Confidence when speaking to clinicians and business leaders

• Computer literate (Excel, Word, Outlook, Teams)

• Strong organizational skills to give team direction

• Knowledge of care provided in Nursing Homes

• Aware of and complies with E&M Guidelines for Nursing Home Care

• Able to navigate various EHR systems

• RN Strongly Preferred

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.