AccorHotel
Cluster IT Manager
Manages IT across a cluster of Accor hotels in Surabaya: servers, LAN/WAN, Wi-Fi, telephony (PABX/IPTV), and endpoints, plus hotel systems like PMS, POS, door locks, and booking channels. Also owns security/PCI-DSS compliance, backups, and IT vendor/budget management. Core stack: Windows/Linux servers, networking, firewalls, cloud-hosted systems.
- Compensation
- Not disclosed
- Location
- Surabaya, East Java, id
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Devops
- Posted
Skills
Must have
- Bachelor's degree or Diploma in Information Technology, Computer Science, or Hospitality Management
- 3 to 5+ years of IT management experience, ideally in multi-property or chain hotel environments
- Strong background in Windows/Linux server administration, network routing, firewalls, and cloud-hosted systems
- Soft skills: multi-tasking, crisis management, vendor negotiation, and cross-departmental communication
Full description
- Multi-Property Infrastructure: Manage and maintain servers, LAN/WAN networks, Wi-Fi, telephony (PABX/IPTV), and endpoint hardware across all cluster locations.
- Hospitality Systems Support: Oversee core hotel software including Property Management Systems (PMS), Point of Sale (POS), door-lock integrations, and booking channels.
- Cybersecurity & Compliance: Enforce data security policies, disaster recovery plans, system backups, and PCI-DSS compliance.
- Vendor & Budget Management: Handle technology procurement, manage third-party service contracts, and draft IT capital expenditure budgets.
- Education: Bachelor’s degree or Diploma in Information Technology, Computer Science, or Hospitality Management.
- Experience: 3 to 5+ years of IT management experience, ideally handling multi-property or chain hotel environments.
- Technical Skills: Strong background in Windows/Linux server administration, network routing, firewalls, and cloud-hosted systems.
- Soft Skills: Multi-tasking, crisis management, vendor negotiation, and cross-departmental communication
WHY WORK FOR ACCOR
•Employee discounted rates at Accor hotels worldwide
•Develop your talent through Accor’s learning programs.
•Opportunity to grow within your property and across the world!
•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.