CNC Field Service Technician – Dallas/Fort Worth

CNC Field Service Technician – Dallas/Fort Worth

Do you enjoy diagnosing electrical, mechanical, and hydraulic issues on advanced industrial equipment? Productivity Inc. is seeking a skilled Maintenance Technician to support high-precision CNC machine tools and automation systems at customer facilities throughout the region.

We’re seeking a skilled Maintenance Technician with direct CNC machine tool experience, along with industrial maintenance and electrical training, to support customers with maintenance, troubleshooting, and repair of advanced production equipment.

This position is based out of our Richardson, TX office, serving customers across northern Texas with a focus on the Dallas–Fort Worth region.

What You’ll Do

• Diagnose, repair, and maintain a variety of CNC metalworking machines (Haas, Makino, Matsuura, Hwacheon, Citizen/Miyano, etc.)
• Machine installations and setup
• Perform adjustments and repairs of spindles, drives, slides, hydraulic systems, electronic controls, electrical peripherals, and other items
• Troubleshoot electrical, mechanical, and hydraulic systems
• Calibrate, adjust, and replace components to ensure precise machine performance
• Maintain detailed service records and communicate findings with customers and internal teams
• Travel locally to customer sites within northern Texas, with emphasis in the Dallas–Fort Worth area; occasional overnights (4–6 per month) may be required.

What You Bring

Required

• 3+ years of hands-on experience troubleshooting and repairing industrial machinery or CNC equipment.
• Strong electrical and mechanical troubleshooting skills.
• Ability to read and interpret electrical schematics.
• Experience diagnosing problems with motors, drives, sensors, controls, or related components.
• Technical degree or certification in industrial maintenance, mechatronics, or a related discipline.
• Ability to work independently and communicate professionally with customers.
• Valid driver's license and acceptable driving record.

Preferred

• CNC machine tool maintenance (especially Makino, Matsuura) or field service experience.
• FANUC, Mitsubishi, or other CNC control experience.
• Knowledge of servo systems, ball screws, spindles, hydraulics, and machine calibration.

Compensation and Benefits

• $35–$42/hour DOE, plus incentives — annual performance & salary reviews
• Company-provided service vehicle, fuel, tools, and travel expenses, if applicable.
• Primarily local (in-state) travel with approximately 4-6 overnights per month