Codvo.ai - Automation Test Engineer - Contact Center Analytics

Company Overview :

Codvo.ai is a digital engineering firm that specializes in building scalable software solutions and modernizing enterprise platforms. The company focuses on helping organizations accelerate their digital transformation journey through expertise in cloud-native development, data engineering, and intelligent automation. Operating across diverse sectors including fintech, healthcare, and retail, Codvo.ai partners with global enterprises to deliver high-performance technology products that drive operational efficiency and superior user experiences.

About the Role :

We are seeking a highly experienced SDET / Test Automation Engineer with a strong background in building scalable SaaS test automation frameworks and CI/CD pipelines. The ideal candidate will have expertise in end-to-end automation across UI, microservices, performance, and E2E workflows, preferably within the contact center or communications technology domain. This role requires strong problem-solving skills, full lifecycle development experience, and a deep understanding of both backend and frontend technologies.

Key Responsibilities :

• Design and develop scalable, high-performance test automation frameworks and scripts.

• Work across all phases of the Software Testing Life Cycle (STLC) : planning, design, implementation, execution, deployment, and support.

• Collaborate with Product Managers, UI/UX Designers, DevOps, and QA teams in an Agile/Scrum environment.

• Build and maintain end-to-end automation using Playwright and other frameworks with BDD (Gherkin) practices.

• Implement AI-driven automation solutions, including self-healing test capabilities.

• Ensure code quality, maintainability, and security through best practices such as code reviews and CI/CD processes.

• Perform performance testing and engineering using tools like JMeter and K6.

• Participate in code reviews, mentor junior engineers, and advocate best development practices.

• Develop strong debugging capabilities using languages such as Java, TypeScript, Python, or C.

Must-Have Qualifications :

• 7+ years of hands-on experience in software development / SDET roles.

• Strong expertise in test automation tools such as Playwright, Cypress, or Selenium.

• Experience with microservices architecture, Docker, and Kubernetes.

• Hands-on experience with SQL and NoSQL databases (PostgreSQL, MongoDB, Cassandra).

• Familiarity with CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions).

• Experience with cloud platforms (AWS, GCP, Azure).