Codvo.ai - QA Automation Engineer - Unified Communications & Contact Center Platforms

QA Automation Engineer (DevOps) Unified Communications & Contact Center Platforms.

Role Summary :

We are seeking highly skilled QA Automation Engineers (DevOps) to drive quality engineering for Unified Communications (UC) and Contact Center platforms.

This role focuses on validating delivery and runtime behavior for DevOps-led changes across CI/CD, deployments, shared environments, platform integrations, and service reliability.

Engineers will own automation strategy, release quality evidence, deployment validation, and runtime assurance in partnership with Platform, DevOps, Cloud, and Product Engineering teams.

The ideal candidate brings strong automation engineering expertise, critical system-thinking, and hands-on experience validating cloud-native deployments, APIs, platform integrations, and operational readiness in large-scale enterprise communication ecosystems.

Key Responsibilities :

• Design, develop, and maintain automated validation frameworks for DevOps delivery flows, including build validation, artifact verification, deployment validation, smoke/health testing, rollback testing, and release readiness.

• Validate Kubernetes-backed deployments for Unified Communications and Contact Center workloads, including rollout status, readiness/liveness behavior, ingress, service exposure, pod health, and runtime observability.

• Integrate automated validation suites into CI/CD pipelines such as GitHub Actions, Jenkins, and Azure DevOps to enable continuous quality gates.

• Validate end-to-end service integrations across communication workflows, APIs, platform services, identity systems, and dependent microservices.

• Analyze and triage failures across pipeline logs, deployment metadata, Kubernetes events, and runtime logs to identify defects affecting delivery stability and cross-team integration.

• Own automation coverage strategy, quality gates, test cataloging, and exit criteria for DevOps-led platform changes.

• Reduce test instability by identifying flaky automation patterns and improving reliability, diagnostics, and repeatability.

• Validate REST APIs, JSON/YAML payloads, service contracts, and integration points for UC and Contact Center capabilities.

• Document environment dependencies, limitations, validation evidence, release readiness metrics, and defect impact assessments.

• Collaborate with Platform Engineering, DevOps, SRE, Cloud, and Product teams to improve delivery quality, deployment confidence, and operational resilience.

Required Qualifications :

• 6 - 8 years of experience in QA Automation, SDET, Software Test Engineering, or Platform Validation roles.