Community Health Worker Program Manager
The Community Health Worker Program Manager leads and supervises a team of CalAIM community health workers to deliver whole-person care to Medi-Cal members. The role focuses on operational compliance, billing accuracy, and staff development within a remote work environment.
- Compensation
- $78K–$82K / yr
- Location
- Stockton, California, United States; Redding, California, United States; Eureka, California, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 2+ years
- Category
- Project management
- Posted
Must have
- Minimum 3–5 years of experience in community health, Medi-Cal services, or social work
- At least 2 years in a supervisory or team lead capacity
- Strong expertise in CalAIM policies, social determinants of health, chronic disease management, and local San Diego County resources
- Valid California Driver’s License (Class C) with an operable vehicle, clean MVR, and active auto insurance
Nice to have
- Bachelor’s degree in Public Health, Social Work, Healthcare Administration, or a related field
- CHW certification
Full description
Job SnapshotLocation: Remote – California (Stockton, Eureka, Redding California Preferred)
Employment Type: Full-Time; Exempt
Compensation: $78,000-$82,000 Annually
Work Environment: Remote
About Pacific Health Group
At Pacific Health Group, we care deeply about the people and communities we serve. We meet individuals with kindness, respect, and understanding—listening first, honoring each person’s journey, and offering support without judgment.
Through compassionate, person-centered healthcare, behavioral health services, and social supports, we walk alongside people as they work toward healing, stability, and a healthier, more hopeful life.
Our Core Values
- Speak with integrity—clear, respectful, and honest in every interaction.
- Embrace innovation, trying new ideas, learning fast, and improving care.
- Own our roles, staying accountable for outcomes and documenting accurately.
- Build genuine connections with members, families, and teammates through empathy and cultural sensitivity.
- Lead with trust by being consistent, transparent, and following through.
- Celebrate wins together, recognizing individual and team achievements.
- Collaborate with purpose, partnering across departments and with community providers to solve problems.
- Ask for support and offer support, because thriving together is how we serve our members best
Role Overview & Impact
Pacific Health Group is seeking a CHW Program Manager to lead, supervise, and support a team of CalAIM Community Health Workers (CHWs) delivering whole-person care to vulnerable Medi-Cal members across San Diego County, CA. The Program Manager ensures high-quality service delivery, operational efficiency, and strict adherence to CalAIM billing and documentation standards.
Key Responsibilities
- Team Leadership & Supervision: Oversee, mentor, and evaluate a team of CalAIM CHWs conducting outreach, health navigation, group facilitation, and advocacy for high-risk populations.
- Program & Billing Compliance: Maintain full compliance with CalAIM guidelines, auditing CPT coding (98960, 98961, 98962, T1028), enforcing daily/period service unit limits, and ensuring clear boundaries regarding non-covered services.
- Quality & Documentation Assurance: Oversee dual-system documentation across the Partnership Health Portal and Pacific Health Group EHR, auditing member Plans of Care, six-month progress updates, and standardized assessments (SDOH 5-Q, PHQ-9/2, Hunger Vital Sign)