Community Liaison
- Compensation
- Not disclosed
- Location
- Bala Cynwyd, Pennsylvania, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Social services
- Posted
Skills
Must have
- • Business development, sales, or account management experience with a track record of meeting measurable goals.
- • Strong interpersonal and communication skills, with the ability to build trust quickly.
- • Highly organized and self-motivated, able to plan your own week and manage multiple accounts at once.
- • Comfortable with field-based work and travel throughout the territory, which may include Allegheny, Armstrong, Beaver, Berks, Bucks, Chester, Delaware, Lancaster, Lehigh, Montgomery, Northampton, Ph
- • Valid driver's license and reliable transportation.
Nice to have
- • Experience in home care, healthcare marketing, or community outreach.
- • Knowledge of Medicaid, and private-pay services.
- • Experience using a CRM to track activity and pipeline.
Full description
Company: Eminence Home Care
Location: Pennsylvania (Field-Based)
Employment Type: Full-Time
Reports To: Senior Director of Growth & Strategy
About Eminence Home Care
At Eminence Home Care, we are dedicated to helping individuals maintain their independence, dignity, and quality of life in the comfort of their own homes. We provide compassionate, non-medical home care services, including personal care assistance, companionship, support with daily living activities, and assistance for seniors and individuals who need additional support at home.
Our mission is to connect clients and families with dependable, compassionate caregivers who make a meaningful difference in their everyday lives.
As we continue to grow throughout Pennsylvania, we are looking for a motivated, relationship-driven professional to help expand our community presence, develop referral partnerships, and connect more individuals and families with the care they need.
Position Summary
Do you like meeting new people? Are you comfortable walking into a hospital or rehab, introducing yourself, and turning a first conversation into a lasting partnership? If so, keep reading. This role is for you.
We are looking for a driven, relationship-focused Community Liaison to grow our referral network across Pennsylvania. You will win new referral sources, deepen the relationships we already have, and plan your time strategically so every visit has a purpose.
You will own a defined territory, and be measured on results: referrals, new accounts, and the patients who start care with us. This role is ideal for someone who thrives in the field, enjoys building rapport, and treats their week like a game plan.
What Success Looks Like
- Meeting or exceeding monthly goals for referrals and starts of care.
- Adding new referral sources every month, not just maintaining existing ones.
- Building relationships with multiple contacts at each account, so referrals do not depend on one person.
- A clear weekly plan, completed visits, and documented follow-up for every account.
Key Responsibilities
Drive New Business
- Identify and pursue new referral sources, including hospitals, skilled nursing and rehab facilities, assisted living communities, physician practices, case managers, social workers, and community organizations.
- Use your territory map, referral data, and local research to find buildings and contacts we are not yet working with.