Community Manager

The Community Manager is responsible for overseeing the daily operations of a tax credit senior housing community and USDA farmworker properties. This role ensures compliance with LIHTC and USDA Rural Development regulations while maintaining high occupancy, financial performance, and quality resident services. The Community Manager supervises staff, manages leasing and recertifications, supports resident relations, and ensures the properties are safe, well-maintained, and responsive to the needs of seniors and farmworker households.

Responsibilities:

• Understands and enforces the CCHS property management policies and procedures; the community’s rules and regulations; and the terms of the lease and other addenda to the lease.

• Achieves the goals and objectives established for the property.

• Complies with the Washington state residential Landlord & Tenant Act all other governmental laws and regulations.

• Immediately reports any safety or health hazard or usual event to supervisor.

• Operates the property within the budgeted guidelines established for the property.

• Ensures all services and work are completed as contracted prior to approval of invoices.

• Ensure all invoices are coded in accordance with the descriptive Chart of Accounts. Promptly approves and submits all property invoices for payment.

• Ensures that site employees promote high standards of professional appearance and positive relationship with residents, owners, co-workers, contractors, and vendors.

• Ensures courteous and timely response to all resident requests and work orders and implements resident retention programs.

• Monitors and verifies that applicants selected from the waiting list are qualified in compliance with funder requirements.

• Assists in budget preparation and budget tracking.

• Shows units available to be rented. Conducts move-in inspections and completes condition checklist with the Maintenance Technician.

• Personally, inspects the property daily, including all common areas, parking lots, and vacant apartments.

• Verifies and recertifies resident income, assets, and applicable deductions per funding requirements to determine eligibility.

• Prepares and distributes financial, leasing, and other related reports and documents promptly.

• Maintains accurate and complete resident, unit and property records.

• Collaborates with the Residential Services Coordinator to ensure that resident services and property management are compatibly carried out.

• Ensures that all tenants are timely in payment of rent, maintenance charges and other charges due.

• Issues warning notices and eviction notices, coordinates repayment plans, and attends tenant hearings,

• Ensures compliance with Fair Housing Laws. Facilitates positive and effective resolution of tenant related problems and complaints and refers residents to appropriate resident service providers, as necessary.

• Obtains competitive bids and proposals for any work or services necessary for daily operations of the property.

• Performs all work assignments as requested by supervisor.