Community Operations Manager

Are you looking for a multi-faceted role where your HOA Leadership skills can shine? Do you thrive when your time in administrative projects and building relationships?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Our Community Operations Manager is responsible for a variety of engaging duties. Whether it is covering a community as interim manager, helping to develop new managers, or delivering a variety of administrative projects, this critical role promotes CCMC’s core values.

What you’ll accomplish:

• Working on-site as needed as a manager, or other open role, and oversee hiring, financials, operations, and managing the team

• Assisting SVP/VP with Manager/Team Member Onboarding

• Managing content in network file locations to ensure up-to-date and accurate information

• Assisting our largest communities as a strategic partner

• Performing full-cycle budget updates

• Analyzing and identifying issues within teams and support them with resources available and best practices

• Traveling to a variety of communities in assigned region to gain knowledge of high-functioning teams and lend support to others as needed

• Providing weekly and monthly reports and maintain regular BOD and BWU reporting

What we’re looking for:

• Someone who aligns with our vision and values

• Minimum of three years managing a large-scale, master-planned community

• Robust operational background and understanding of community financials

• Ability to successfully engage on a variety of levels, including speaking and writing

• Effective leadership, organizational, and conflict resolution skills

• Operate with candor and diplomatically communicate solutions and best practices

• Ability to travel both locally frequently and out of state as needed

• Proficient computer skills in Windows environment

• Bachelor’s degree, designations, or certifications in a related field (highly preferred)

• Extensive knowledge of laws and guidelines governing the operation of community associations and governing documents (highly preferred)

• Must pass a pre-employment drug screen and background check

• CAM license required upon hire in Florida and Georgia (within 90 days of hire in all other states)