Compliance & Program Manager (Affordable Housing)

Position Summary

The Compliance & Program Manager is responsible for overseeing regulatory compliance across a portfolio of affordable housing communities. This role ensures full adherence to all federal, state, and local housing program requirements while maintaining operational alignment with ownership objectives and agency standards.

The position leads certification and recertification review processes, manages program compliance activities, supports audits and reporting requirements, and partners closely with on-site teams and residential services providers to ensure program integrity and consistency across the portfolio.

Key Responsibilities

Compliance Oversight & Certification Management

• Review, approve, and ensure accuracy of all resident certifications and recertifications (e.g., LIHTC, HUD, HOME, Section 8, or other applicable programs).
• Maintain strict adherence to regulatory requirements, including income limits, rent restrictions, utility allowances, and eligibility documentation.
• Monitor timelines for annual and interim recertifications to ensure zero compliance gaps.
• Ensure proper file documentation and audit-ready records across all properties.

Program Administration

• Coordinate and/or execute all program compliance requirements with housing authorities, state agencies, and other regulatory bodies.
• Serve as the primary point of contact for compliance-related communications with agencies and partners.
• Interpret regulatory updates and implement policy/procedure changes across the portfolio.
• Support new lease-ups, acquisitions, and program transitions with compliance setup and oversight.

Audits, Reporting & Filings

• Prepare for and manage internal and external compliance audits, including file audits and physical inspections.
• Complete and submit all required reports and filings accurately and within deadlines (e.g., annual owner certifications, state reporting, HUD submissions).
• Track and resolve audit findings, ensuring timely corrective actions.
• Maintain reporting systems and compliance calendars for all required deliverables.

Training & Operational Support

• Train and coach on-site teams on compliance procedures, documentation standards, and program requirements.
• Develop and maintain standardized compliance training materials and SOPs.
• Provide ongoing guidance to property managers and leasing teams to ensure consistent execution.
• Partner with Regional Property Managers to address compliance risks and performance gaps.

Residential Services Coordination

• Coordinate with on-site and third-party residential services programs to ensure alignment with program requirements and funding guidelines.