Computer Lab Assistant Architecture

Description

This position will be shown as Confidential on ADP as it is a student job board only and all jobs are advertised and communicated through Handshake. However, please note that the information obtained through this process is shared with Human Resources, Hiring Managers/Supervisors, Recruiters, Payroll, and/or other decision-makers that need the information to complete the hiring process at Detroit Mercy.

Position Type:

• Federal Work Study And Non Work Study

Essential Duties and Responsibilities

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The Computer Lab Assistant supports the daily operations of the SACD Computer Lab by assisting students, faculty, and staff with basic technology needs, maintaining a clean and organized lab environment, monitoring equipment, and providing general departmental support.

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The Computer Lab Assistant is responsible for promptly reporting malfunctioning equipment, software issues, and facility maintenance concerns to appropriate staff to help ensure a safe and functional computer lab environment.

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This position helps ensure the computer lab remains a welcoming, functional, and productive resource for all users.

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The Computer Lab Assistant is responsible for promptly reporting malfunctioning equipment, software issues, and facility maintenance concerns to appropriate staff to help ensure a safe and functional computer lab environment.

Minimum Qualifications:

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Architecture Student

Preferred Qualifications (if any):

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Strong customer service and interpersonal skills with the ability to assist students, faculty, and staff in a courteous and professional manner.

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Basic computer proficiency and familiarity with common software applications.

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Ability to identify and troubleshoot basic technology issues, promptly report equipment malfunctions, software issues, and facility concerns, and escalate complex issues to appropriate staff.

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Strong organizational skills and attention to detail with the ability to maintain a clean and orderly computer lab environment. •Self-motivated with the ability to work independently, prioritize tasks, and manage time effectively.

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Excellent verbal and written communication skills.

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Demonstrates professionalism, reliability, and commitment to providing excellent customer service.

Anticipated Schedule:

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Monday-Sunday, 8:30-6:00pm

Job Contact:

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Karyn Brantley – (313) 993-1532 – moorekr@udmercy.edu

Special Instructions to Applicants

Michigan’s largest, most comprehensive private University, the University of Detroit Mercy is an independent Catholic institution of higher education sponsored by the Religious Sisters of Mercy and Society of Jesus. The university seeks qualified candidates who will contribute to the University’s mission, diversity, and excellence of its academic community. The University of Detroit Mercy is an Equal Opportunity Affirmative Action Employer with a diverse student body and welcomes persons of all backgrounds.