Continuous Improvement Analyst
- Compensation
- Not disclosed
- Location
- Not listed
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Industrial engineering
- Posted
Skills
Must have
- Bachelor's degree in Business, Supply Chain, Operations, Engineering, Information Systems, or a related field.
- Experience in Continuous Improvement, Business Analysis, Operations, Customer Experience, Project Management, or related disciplines.
- Strong analytical and problem-solving skills.
- Experience facilitating cross-functional initiatives and process improvement efforts.
- Excellent written and verbal communication skills.
- Ability to influence stakeholders and drive change without direct authority.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Visio or other process mapping tools.
- Lean, Six Sigma, Continuous Improvement, or Project Management certification.
- Experience with ERP platforms such as SAP.
- Experience supporting customer digital transformation initiatives.
- Knowledge of customer service, order management, supply chain, distribution, and operational processes.
- Experience with change management and organizational readiness activities.
- Familiarity with digital customer solutions such as EDI, customer portals, automation tools, and self-service platforms.
Full description
A Place Where People Matter.
Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.
Primary Purpose:This role requires presence in Dublin, OH, Morrisville, PA, or Phoenix AZ. Candidates must be local or willing to relocate.
The Continuous Improvement Analyst is responsible for driving operational excellence, process optimization, and customer enablement initiatives across the organization for chemicals and ChemCare. This role partners with business stakeholders, customers, and cross-functional teams to identify improvement opportunities, solve complex business challenges, streamline workflows, and support the successful adoption of new processes, systems, and digital solutions.
The analyst serves as a change agent, leveraging continuous improvement methodologies, data-driven decision making, and customer-focused strategies to improve efficiency, enhance the customer experience, reduce operational risk, and deliver measurable business value.
What you will do:
- Identify opportunities to improve business processes, eliminate waste, reduce complexity, and enhance productivity.
- Facilitate process discovery sessions, workshops, and stakeholder interviews to understand current-state challenges and opportunities.
- Develop current-state and future-state process maps and business requirements.
- Lead or support continuous improvement initiatives from ideation through implementation.
- Analyze workflows and recommend process, system, and policy improvements.
- Collaborate with business, operational, and technology teams to implement sustainable solutions.
- Support continuous monitoring and refinement of implemented improvements.
- Investigate operational issues, recurring challenges, and customer pain points.
- Conduct root cause analyses using structured problem-solving methodologies such as 5 Whys, Fishbone Diagrams, Pareto Analysis, and process analysis techniques.
- Evaluate business impacts, risks, dependencies, and implementation considerations.
- Develop recommendations that balance customer experience, operational effectiveness, and business objectives.
- Support testing, validation, and deployment activities for process and system enhancements.
- Partner with stakeholders to ensure solutions address both immediate needs and long-term sustainability.
- Identify opportunities to improve customer interactions through digital solutions, automation, and self-service capabilities.