Continuous Improvement Supervisor

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Continuous Improvement Supervisor will report to the Operational Excellence group, specifically the Amazon pillar. Responsible for the Continuous Improvement (CI) scope of work (process oversight and improvement, coaching, training, reporting), the position aims to promote the success of CI implemented projects and initiatives at the facility at which the Supervisor would be based at.

Responsibilities

• Train, facilitate and support the CI Champions and Operations in deploying and sustaining the WFS Value System, development of Strategic Projects for the facility, and drive supporting CI transformation plan to deliver strategic business goals.

• Work with CI Champions and operations leaders to effectively measure and document the impact of process improvements on business results.

• Actively identify barriers to CI success and develop strategies to overcome and gain alignment.

• Coach teams in the CI process and in identifying problems, developing effective countermeasures, and sustaining solutions

Minimum Requirements

• Minimum of 1 year of experience in continuous improvement, process optimization, or 2 years in operational role in an air cargo or logistics environment required.

• Proven ability to lead improvement projects from inception to completion with measurable results (project management experience a plus).

• Working knowledge of CI tools such as 5S, Value Stream Mapping, Kaizen, and Root Cause Analysis

• Proficiency in Microsoft Office Suite and experience with data visualization tools (e.g., Power BI, Visio) is a plus.

Preferred Skills

• Strong analytical skills problem-solving skills with the ability to interpret operational data and metrics.

• Excellent communication, facilitation, and interpersonal skills.

Physical Requirements/Working Conditions

• Remain in a stationary position 50% of the time.

• Occasionally move about inside the office to access filing cabinets, office machinery, etc.

• Walk short distances.

• Reach above and/or below the shoulder.

• Sit and/or stand for short or extended periods.

• Lift/carry/move objects, files, and documents up to 25 pounds.

• Work in an office environment using standard office equipment.

• Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Perks & Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app!

• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!

• Need quality medical care? Multiple options for both full and part-time employees!

• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!

• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!

• Want to invest in your future? 401k program offered!

• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.