CONTRACT Senior IT Support Engineer (AV/Windows/365)
A 6-month contract role for a Senior IT Support Engineer in Christchurch, delivering enterprise end-user support (Windows 10/11, Microsoft 365) and AV meeting-room technology across NZ and Australia offices, while leading regional IT projects and mentoring junior engineers. Pays NZ$60-75 per hour; NZ work rights and Christchurch-based required.
- Compensation
- NZ$60–NZ$75 / hr
- Location
- Christchurch, Canterbury
- Work setup
- Onsite
- Seniority
- Senior
- Employment
- Contract
- Experience
- 6+ years
- Category
- It support
- Posted
Skills
Must have
- Degree or tertiary qualification, IT certification, Microsoft certification or equivalent commercial experience
- At least 6 years' commercial experience in IT Support, Desktop Engineering & End User Computing
- Solid experience supporting Windows 10/11, Microsoft 365, laptops, desktops, printers and peripherals
- Knowledge of ServiceNow or another ITSM ticketing platform
- Excellent communication skills, enjoys leading projects, strong customer/user focus
- Experience supporting audio visual (AV) conferencing solutions including meeting room technology
- Experience with ITIL processes and best practice support methodologies
- Experience troubleshooting hardware, software, networking and complex end-user issues
- Comfortable mentoring junior support engineers and leading regional IT projects
- Enjoy using modern AI tools to improve productivity and service delivery
- Must have right to work in NZ and be Christchurch-based
Nice to have
- Experience with Logitech Sync portal
- Crestron, QSC or Biamp experience (bonus, happy to learn)
- Workflow or process automation experience
- Experience with Microsoft Intune, Autopilot, JAMF or other MDM technologies
Full description
Salary: $60-$75 p/h 6mth contract+mod offices+projects
?A stable, growing company is looking for a Senior IT Support Engineer to join a supportive team delivering enterprise IT support and infrastructure projects across their Christchurch & Australia offices
Love solving complex IT issues while leading technical projects and improve the end-user experience?What you'll bring:
- Degree or Tertiary qualification, IT certification, Microsoft certification or equivalent commercial experience
- At least 6 years' commercial experience in IT Support, Desktop Engineering & End User Computing
- Solid experience supporting Windows 10/11, Microsoft 365, laptops, desktops, printers and peripherals
- Knowledge of ServiceNow or another ITSM ticketing platform
- Ideally someone with excellent communication skills, who enjoys leading projects and has an excellent customer / user focus
- Experience supporting audio visual (AV) conferencing solutions including meeting room technology
- Any experience of logi sync portal?
- Any experience of Crestron, Qsc or Biamp? A bonus or happy to learn
- Experience with ITIL processes and best practice support methodologies
- Experience troubleshooting hardware, software, networking and complex end-user issues
- Workflow or process automation experience would be an advantage
- Comfortable mentoring junior support engineers and leading regional IT projects
- Bonus if you've worked with Microsoft Intune, Autopilot, JAMF or other MDM technologies
- Enjoy using modern AI tools to improve productivity and service delivery
What you'll get:
- Join a stable, growing company with a collaborative and supportive culture
- Varied role combining senior technical support with interesting infrastructure and regional IT projects
- Opportunity to lead technical initiatives and mentor other junior support engineers
- Modern technology environment with Microsoft 365, Windows and enterprise endpoint management tools
- Professional development and career growth opportunities
- 6 month contract market rate with a friendly, flexible team environment (likely to go permanent later)
- MUST HAVE RIGHT TO WORK IN NZ and be Christchurch-based work in modern offices with parking
Come join a great team where you'll play a key role delivering outstanding IT support while driving projects that improve the technology experience across the business - contact Paul :-)
Please Click Apply now sending your CV & Cover Letter (or if you prefer, a short 60-90 second introduction video in MP4 format, maximum 1GB), or email Paul directly at