Control Manager - Chief Data & Analytics Office

The Chief Data & Analytics Office (CDAO) at JPMorganChase is responsible for accelerating the firm’s data and analytics journey. This includes ensuring the quality, integrity, and security of the company's data, as well as leveraging this data to generate insights and drive decision-making. The CDAO organization primarily consists of the firmwide Chief Data Office, firmwide Chief Analytics Office and Data & Analytics Product/Platforms.

As a CORE & Privacy Control Manager Vice President within the Chief Data Office, you will be responsible for CDAO Governance Support and Compliance and Operational Risk Evaluation (CORE) Program Governance, including managing firmwide common processes and controls, ensuring key controls in Policies and Standards are appropriately implemented, developing control management framework documents, and supporting the Data Control Manager community of practice. In this role, in partnership with the Control Management team and CDAO business/control partners, you will be a significant and integral contributor to the effective management of the overall operational risk environment for CDAO. Control Management (CM) maintains a strong and consistent control environment across the firm, where you will be appointed for a Line of Business, Function and Region. You will follow a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.

Job responsibilities

• Perform governance and oversight associated with Data related risks and controls within CORE, and common control coverage for CDAO including areas such as inappropriate data management, data use, and data privacy.

• Verify key controls outlined in Data-related Standards and Policies are accurately reflected for CDAO and, where appropriate, across Lines of Business (LOB) and Corporate Functions (CF), leveraging in-depth knowledge of the CORE platform.

• Foster a community of practice for Data-related Control Managers across LOBs and CFs, focusing on updates to standards, practices, common controls, and calibration.

• Partner with business and control teams to develop comprehensive control management framework documents.

• Design, enhance, produce, and maintain reporting processes for reoccurring deliverables on a regular basis.

• Identify, analyze, and challenge meaningful metrics to inform on the health of the operational risk and control environment for reports shared with senior management, control committees and forums, and external regulators.

• Assist in issue management workflow end-to-end, including root cause analysis, action plan development and issue validation; provide ongoing assessment and tracking of CDAO owned issues and action plans.

• Maintain management subject matter expertise and primary point of contact for the CDAO stakeholders we support.

• Participate in strategic initiatives and related process, risk, and control uplift.

• Develop and deliver training sessions / programs as needed.

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent experience required.

• 7+ years of financial services experience in control management, audit, quality assurance, risk management, or compliance.

• Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners.

• Experience in Compliance and Operational Risk Evaluation (CORE) Program Governance.

• Experience in privacy governance management and knowledge of global privacy laws, including GDPR and CCPA.

• Superior project management, process design, negotiation, and MS Excel Skills.

• Proficient in Microsoft Office Suite (Word, Teams, Outlook, PowerPoint, OneNote) with the ability to develop compelling and meaningful executive presentations that will highlight opportunities/recommendation for improvement.

Candidates must be able to physically work in our offices full-time (5 days). The specific details and timing will be determined and communicated by direct management.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment/work visa at this time (including but not limited to H1B, H4 – EAD, OPT, TN, or L visas).